Case Management Supervisor jobs in Des Moines, IA

Posted February 27 at 9:01 pm
Site Supervisor
Cumming, Iowa FULL TIME

Site supervisors oversee the day-to-day operations of their site. Including but not limited to: scheduling, supplies, supervision.

This position reports to the Area Medical Services Manager.
Responsibilities
Patient Care

• Rendering care to injured/ill workers as necessary in accordance with organizational standing orders.
• Determining if first aid is adequate or if transport to a physician, ER, or trauma center is needed. Coordinate transport as needed (911).
• Coordinate return to work of injured workers.
• Following up as required with patients and physicians.
• Provide patient education pertaining to disease progression and relevant therapies.
• Participate with contracted disability management vendors to assure client progression.
• Advocate with other case managers and other service providers on behalf of workers.
• Provide regular reports on patient health status.
• Collect urine drug, saliva, and breath alcohol tests following chain of custody.

Clinic Operations

• Maintaining log on employees seeking treatment and treatment records.
• Maintaining all safety records to include accident reports.
• Maintaining inventory of supplies and ordering supplies as needed.
• Ensuring that all shifts are scheduled in accordance with the client's needs while adhering to the overtime policy.
• Maintain a clean, organized, and inviting patient environment.

Teamwork and Cooperation

• Maintaining relationships with medical providers, trade partners, and clients
• Motivates others
• Act as liaison between employees, employer, insurance company, and medical service providers.
• Working with supervisors in the area of patient medical needs and filing supervisor’s accident reports.
• Advising and/or assisting supervisors in conducting investigation of accidents.
• Provides resources and support to the team and peers.
• Fosters an environment of teamwork and trust.
• Collaborates with peers on shared accountabilities.

Communication

• Delivers clear messages and communicates effectively (i.e. expectations)
• Utilizes Company tools to keep self and team informed (e.g., supervisor meetings, communication binder, bulletin boards, etc.)
• Creates and delivers development plans and performance reviews in a thoughtful manner.
• Gives timely and specific feedback (recognition and improvement) while maintaining self-esteem.
• Has difficult conversations when needed and does not avoid situations that may involve conflict.
• Listens actively and takes appropriate action.
• Follow up in a timely manner.
• Prepares and communicates specific and succinct messages when interacting with senior leadership.

Leadership

• Role models desired behaviors
• Demonstrates confidence when leading the team and managing the site.
• Takes initiative, has a high level of ownership and accountability for results of self and others.
• Becoming knowledgeable of site departments, supervisors, and jobs.
• Maintains a calm and professional demeanor at all times.
• Is passionate about the brand, the patient, the people, and the service.
• Provide training and guidance to current and new employees.
• Build a strategy around opportunities to develop oneself and staff members.
• Maintains key relationships with mentors and peers.
• Creates a strong talent pool by networking and consistently recruiting candidates.
• Recognizes and rewards the team as appropriate.
• Work with the VCM Management Team to conduct interviews and assist with the hiring process.
• Ensure that all staff members are following VCM and site specific policies and procedures.
• Work with the VCM Management Team to provide corrective action as needed.

.
Analysis and Decision Making

• Demonstrates good judgment.
• Take action to implement change in the moment when appropriate.
• Consider all angles objectively before making decisions.
• Resolves client concerns by applying solution-oriented and forward thinking.
• Switches gear based on the needs of the business both seamlessly and proactively.
• Uses available resources to make informed decisions and takes appropriate partners when necessary.
• Actively creates short and long term succession plans to meet the needs of the business.

Other duties as assigned.
Qualifications

• Current Registered Nurse (RN) License, Licensed Practical Nurse (LPN) License, in good standing within state of practice.
• Current CPR card.
• Computer literacy and proficiency in electronic health records software, email, word processing, spreadsheets, and internet based applications.
• Excellent verbal, written, interpersonal, and organizational skills.
• Strong Management skills
• Flexible hours required, including some evenings and weekends.
• Ability to pass criminal background check and drug screen.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 12 hour shift
• Monday to Friday

Work Location: In person