Casino Shift Manager Assistant jobs in Terra Alta, WV

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

R
ROK-HOST-CASINO
  • Rocky Gap Casino Resort
  • Flintstone, MD FULL_TIME
  • SUMMARY
    Responsible for ensuring the quality of service provided to all guests is in accordance with established marketing strategy.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
    • Greets guests on Casino floor, establishing rapport with them and providing complimentary amenities based upon specific Casino guidelines for levels of play.
    • Manages relationships with players based on standards established by the Director of Marketing.
    • Promotes the success of the Players Club by explaining this marketing tool to guests, issuing membership cards and demonstrating the various methods of use.
    • Satisfies miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
    • Assists guests with reservations for restaurants, theater shows, hotel, and accommodations.
    • Prepares correspondence, memos, forms, reports, and other miscellaneous paperwork.
    • Augments special events in the lives of our guests, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
    • Contacts selected players by telephone and other means to inform them of special events with goal of incenting a future visit and subsequent gaming revenue.
    • Records information on new guests and updates computer files as needed.
    • Becomes familiar with the Marketing and Promotional activities, Casino Cage, and other departments throughout the casino, providing assistance and guidance to guests, as necessary.
    • Compiles guest feedback and informs management of findings on a regular basis.
    • Works to develop premium casino players for the benefit of the property and maintains professional relationships with the same to maximize profitability and guest service expectations.
    • All other duties as assigned.

    REPORTING LINE
    You will report directly to the Player Development Supervisor and then the Director of Player Development.

    QUALIFICATION REQUIREMENTS
    • Must have excellent communication skills, be polite, and always present a neat appearance.
    • Excellent organizational skills required.
    • Must be a self-starter, motivated, versatile, and responsible.
    • Ability to respond effectively to the most sensitive inquiries or complaints.
    • Ability to make effective and persuasive speeches and presentations on departmental information to the Marketing Department and management.
    • The ability to work with others as a team in an efficient manner.
    • The ability to apply common sense reasoning to variety of situations
    • Proven experience providing high level of guest service
    • Ability to comprehend and apply basic principles of math, including addition, subtraction, multiplication, division and fractions.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to deal with problems involving several concrete variables.
    • Ability to prepare and interpret graphs.
    • Must be able to master the property’s player tracking and reservation systems.
    • The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
    • This position will require a flexible schedule.
    • The ability to work in a fast–paced environment and stressful situations.
    • Must be at least 21 years old.
    • Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
    • The ability to verify the right to work in the United States.

    EDUCATIONAL AND/OR EXPERIENCE
    Bachelor’s degree from a four-year college or university, or four to six years related experience and/or training, or an equivalent combination of education and experience.

    PHYSICAL DEMANDS
    Ability to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance. Constant use of hearing, speech, vision (including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.), radios, and tools or equipment requiring a high degree of dexterity.

    WORK ENVIRONMENT
    Will be exposed to working in a noisy environment and seasonal elements.
  • 1 Month Ago

S
Dietary Cook Per Diem Local Travel Position-Ebensburg, PA
  • Shift Seekers
  • Ebensburg, PA PER_DIEM
  • On Demand Pay-get paid tomorrow for work done today!Do you have Long Term Care Cook experience? Are you looking for new opportunities that provide flexibility and self scheduling? Are you able to trav...
  • 2 Months Ago

M
Host - Casino
  • Maryland Works
  • Flintstone, MD FULL_TIME
  • SummaryResponsible for providing efficient service to all slot guests and ensures slot machines are monitored on a continual basis for full capacity operation.Essential Job Duties And Responsibilities...
  • 19 Days Ago

C
ROK-HOST-CASINO
  • Century Casinos Inc
  • Flintstone, MD FULL_TIME
  • SUMMARYResponsible for ensuring the quality of service provided to all guests is in accordance with established marketing strategy. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESGreets guests on Casino flo...
  • 1 Month Ago

P
Shift manager shift
  • Pizza hut
  • Johnstown, PA FULL_TIME
  • Wage : $11-$13 $11-$13 Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the ne...
  • 8 Days Ago

T
Shift Manager
  • Timoney Management Inc. - Burger King
  • Bedford, PA FULL_TIME
  • This job posting is for employment at an independently owned and operated franchisee of Burger King.You’re ready for a job that sizzles with potential. That’s because a Burger King restaurant leadersh...
  • 14 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Casino Shift Manager Assistant jobs found in Terra Alta, WV area

P
Lead Associate
  • Par Mar Oil Company
  • Oakland, MD
  • Position: Lead Customer Service Associate Reports to: Store Manager/Assistant Manager Purpose of Position: To provide ex...
  • 9/24/2024 12:00:00 AM

P
Lead Associate
  • Par Mar Oil Company
  • Kingwood, WV
  • Position: Lead Customer Service Associate Reports to: Store Manager/Assistant Manager Purpose of Position: To provide ex...
  • 9/24/2024 12:00:00 AM

C
Shift Supervisor Trainee
  • CVS Health
  • Morgantown, WV
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 9/24/2024 12:00:00 AM

P
Lead Associate
  • Par Mar Oil Company
  • Reedsville, WV
  • Position: Lead Customer Service Associate Reports to: Store Manager/Assistant Manager Purpose of Position: To provide ex...
  • 9/23/2024 12:00:00 AM

B
General Manager
  • Burger King
  • Kingwood, WV
  • JOB SUMMARY: The Restaurant Manager has overall responsibility for managing daily operations of a single restaurant (10-...
  • 9/22/2024 12:00:00 AM

D
General Manager
  • Dairy Queen
  • Kingwood, WV
  • Fast Apply Purpose of Job To create positive memories for all who touch DQ and OJ. To oversee entire restaurant operatio...
  • 9/21/2024 12:00:00 AM

B
District Manager - Subway
  • BFS Foods, Inc.
  • Morgantown, WV
  • SUBWAY Position Title: District Manager Basic Function: The District Manager is primarily responsible for overseeing, tr...
  • 9/21/2024 12:00:00 AM

P
Store Manager
  • Par Mar Oil Company
  • Reedsville, WV
  • Position: Manager Reports to: District Supervisor Purpose of Position: Direct the day-to-day operation of an assigned Pa...
  • 9/21/2024 12:00:00 AM

Terra Alta is a town and former coal town in Preston County, West Virginia, United States. The population was 1,477 at the 2010 census. Terra Alta is located at 39°26′40″N 79°32′38″W / 39.44444°N 79.54389°W / 39.44444; -79.54389 (39.444343, -79.544002). According to the United States Census Bureau, the town has a total area of 1.19 square miles (3.08 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$50,906 to $109,334
Terra Alta, West Virginia area prices
were up 1.5% from a year ago

Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019