Location: Fort Myers, FL
Salary: $70k-$80k
Benefits: Medical, Dental & Vision Insurance Company Paid Life & AD&D Company Paid Long-term Disability 401(k) with Company Match, Paid Time Off, Team Member Stock Purchase Program Tuition Reimbursement, Bonus Opportunity
Thriving resort is looking for a Chef de Cuisine for their Italian concept.
Desired Qualifications:
- Bachelor’s degree preferred in culinary arts, management or a combination of related experience and education
- Minimum of 5 years’ work experience in a management position in an upscale high volume Italian restaurant.
- Proven track record of training and promoting subordinates.
- ServSafe manager certification
- Experience in food safety audits in restaurants or retail foodservice operations
- Ability to create menus, train employees, maintain quality of product and employee morale
- Combination of education and experience will be considered
- Valid driver’s license and clean driving record required
Job Duties/Responsiblities:
- Create and implement inspired menus based on seasonality, staying current on trending food products and presentation, and then execute them flawlessly.
- Maintain and elevate the quality standard as set by the hotel brand.
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
- Monitor food production, ordering, cost, and quality and consistency daily.
- Participate in marketing events directly related to their specific restaurant.
- Manage hourly and salaried kitchen employees through scheduling, payroll, training, coaching, evaluating, counseling, and hiring.
- Provide support on alleged customer related food critiques.
- Act as senior leadership by developing and assuming key management responsibilities.
- Assume the role of liaison between all dining room operations and culinary staff, as well as being the ambassador to other divisions within the hotel.
- Exercise discretion and independent judgment when creating and evaluating new programs, new services, and new ideas.
- Stay abreast of property goals to create support and present departmental goals to executive leadership.
- Continue to learn and be on the forefront of new technology for the hotel industry.
- Create ways to further enrich the guest experience by continuously reviewing, implementing, and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards.
- Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience.
- Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction.
- Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices
- Foster a management team that possesses and delivers on key strategies of guest service, employee relations, team cooperation, financial responsibility and asset management.
- Ensure all accounting, payroll and employee relations matters are handled in compliance with company policy.
- Reliable and dependable attendance is required, able to meet all scheduling requirements.
- Perform other functions as needed.