The Onboarding Specialist will play a pivotal role in welcoming new talent, ensuring compliance, and sourcing top candidates. This position offers a unique blend of responsibilities, including managing the onboarding process, overseeing credentialing, and contributing to recruitment efforts.
Qualifications:
- Bachelor’s Degree preferred
- Associates degree in Human Resources, Business Administration, or a related field and 2-3 years of HR experience is required
- Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in MS Office and HRIS software
- Ability to work independently and as part of a team in a fast-paced environment
Responsibilities:
The following responsibilities are not meant to be all inclusive and may be adjusted to meet the agency’s needs.
Administrative
- Send contingent and official offer letters to candidates
- Conduct thorough background checks on potential candidates, including criminal history, employment verification, education verification, and other relevant checks
- Communicate with new hires to collect required paperwork and information, guiding them through the onboarding process with clarity and professionalism
- Create/maintain new employee personnel files
- Referral and Sign-On Bonus administration
- Coordinate annual Staff Appreciation/Years of Service awards/gifts
- Prepare new hire orientation folders
- Resignation Acceptance Letters and Exit Interview scheduling
Credentialing
- Assist clinical staff with completion of credentialing applications, CAQH profiles and credentialing renewals
- Maintain credentialing files/spreadsheets and submission of credentialing applications for clinical staff
- Communicate with insurance contacts regularly for updates on applications and credentialing status of clinical staff
- Maintain, monitor and submit insurance credentialing rosters
- Work collaboratively with the billing department to ensure credentialing process is up-to-date and clinical staff are credentialed with appropriate insurance companies
Recruitment
- Supports recruitment on as needed basis
- Conduct employment screenings with qualified applicants for open positions
- Completes write-up of candidates’ screenings and forward to hiring managers for review
- Provide a positive and professional experience for candidates at every touch point
- Attends job fairs and other events to promote agency in the various communities we serve
Cultural Competency Qualifications:
- Awareness of personal attitudes, beliefs, biases, and assumptions about others
- Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
- Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
- Cultural knowledge of key populations that will be served to address disparities in service delivery
- Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
- Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Benefits:
- Benefit eligible at 20 hours
- Medical – Harvard Pilgrim/Health Plans - 75% employer paid for full-time employees
- Dental – Delta Dental
- Vision - Eye Med
- 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
- 12 sick days per year (accrued monthly); 2 personal days per year
- 10 paid holidays
- 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
- Tuition reimbursement – Up to $1,500 per calendar year
- FREE Clinical Supervision towards licensure & Professional Licensure reimbursement (LICSW, LMHC)
- FREE CEU's and Trainings- up to 1,000 trainings available!
- Flexible spending accounts – save on medical expenses and dependent care!
- 100% Employer paid Life Insurance
- 100% Employer paid Long Term Disability and AD&D
- Mileage Reimbursement of .62 cents/mile & Employee Discount Program
- FREE Employee Assistance Program and AbilitiCBT Mental Health program for employees & their family
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $20.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in New Bedford, MA 02745