Child Welfare Specialist jobs in Wasco, CA
Recently Added Child Welfare Specialist jobs
Supervising Child Support Specialist
- County of Tulare
-
Porterville, CA
FULL_TIME
-
This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Child Support Services Department The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Multiple current vacancies with the Child Support Services Department located in Visalia & Porterville.- This position is scheduled to receive a 3% cost of living adjustment on 6/30/2024.
Explain child support procedures and regulations to case participants, attorneys, employers and other agencies regarding child support and paternity matters; verify information by in-house investigation, through computerized resources, personal interviews, telephone or form letters and contact with other agencies or institutions; compose correspondence, preliminary reports and case summaries; display professionalism when communicating with callers and/or visitors which may include custodial parents, non-custodial parents, team members, attorneys, employers, other agencies and others acting on behalf of families and children; actively contributes to department’s goals and follows team action, strategic and performance plans; maintain confidentiality of all information; use established customer service practices to resolve complaints; provides responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate and assist in various forms of public outreach; attend conferences, seminars and training as assigned; address inquiries concerning complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members; actively listen, review and resolve complex complaint calls; exercise appropriate judgment in answering questions and releasing information and/or recommendation; review mathematical computations and review cases for accuracy completed by Child Support Specialists; review problems in intercept and credit reporting cases and initiate appropriate action; review generated legal actions including but not limited to orders of examination, property liens, wage assignments, contempt motions, and for other legal actions taken; review child support calculations and account balances utilizing the computerized system to ensure accuracy of Child Support Specialists; monitor cases to ensure compliance with child support orders; analyze and review child support cases and ensure compliance with current federal and state laws and guidelines; provide training and support to Child Support Specialist I, II’s and III’s as well as organize and coordinate the work of an assigned team; monitor and track unit performance by documenting in an electronic journal; develop and conduct training on policy, procedures and techniques of child support for groups and individuals using various means of presentation; recommends organizational changes that will expedite work flow; review and approve time off requests, receive phone calls for unexpected time off; study casework processing to measure the efficiency and quality of completed work; analyze potential problematic situations and negotiate or adopt actions to achieve positive resolution; process bank levy withdraws and approve driver’s license releases for customers; analyze child support cases and conduct formal reviews to ensure compliance with current federal and state laws and guidelines; assist in various forms of public outreach; address inquiries concerning more complex casework issues of custodial and non-custodial parents and others with difficult problems referred by team members requiring supervisory personnel attention; attend and facilitate meetings as assigned, including consistently scheduling and meeting frequently with assigned team members; plan, organize and direct the work of staff involved in child support functions; review and approve all attendance time off requests, time studies and time sheets; receive phone calls for unexpected time off; provide and promote responsive, effective customer service to representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner; participate in the selection of new employees, counsel employees as needed, takes disciplinary action when appropriate, provide training and employee development, complete work performance evaluations and continually monitor progress of the unit; define program plans and goals and establish procedures to assure effective program administration; supervise, coordinate and direct child support programs including establishment and enforcement operations, customer service and quality assurance in order to meet performance standards and expectations; complete workers compensation documentation and reports; direct the completion of special projects; ensure workplace safety and security of all county equipment and information; prepare and present clear and concise oral or written reports, memos, narratives, presentations and other necessary communication formats; establish and maintain effective cooperative and collaborative working relationships with management, team members, customers and other outside agencies representing diverse cultures and backgrounds; interpret and comply with all county, state and federal laws and regulations and department policies pertaining to child support functions; perform related duties as assigned.
(Essential duties may vary from position to position within this classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)
Employment Standards
Education And Experience
Education :
Equivalent to completion of two (2) years of college level study in business or public administration, or a related field.
Experience
Three (3) years of increasingly responsible experience involving the determination of child support and public assistance reimbursement obligations, preferably including one year of lead supervisory experience.
Knowledge of : Basic math, including percentages and decimals to compute items such as net income and support payments; automated computer systems and working knowledge of work processing software; customer service techniques, including methods for overcoming hostility and challenging situations with persons being interviewed; caseload management methods and techniques; assertive and effective debt collection techniques; interview techniques utilized to obtain factual, personal and sensitive information; techniques of leadership, motivation and group facilitation; principles, practices and procedures for providing customer service; office practices and procedures, including the operation of standard office equipment and associated programs and software; governmental collection techniques and procedures; principles and practices of personnel supervision; project management and research methodology; decision-making techniques to promote an appropriate and ethical resolution to problems; County and departmental policies and procedures; principals of organization, planning, research and analysis.
Skill/Ability to Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both customers and co-workers; act with initiative, maturity, and integrity; multitask, prioritize and organize work according to departmental operating requirements; promote and support an environment of cooperation and respect; proof read for typographical, grammatical and mathematical errors; maintain systematic and accurate records; maintain confidentiality of all information; follow and comply with rules, regulations, policies, procedures, work standards, expectations and guidelines of the department; deal tactfully and professionally with members of the public, department, professionals and representatives of other county departments; provide prompt, efficient and responsive service; work effectively within a team setting and independently; operate computer programs and software applications and systems necessary to carry out the functions of child support related work; completes appropriate and timely follow-up work; identify best practices to improve team efficiency; interpret, apply and explain technical terms, laws, rules, regulations, policies and procedures effectively; listen and understand information and ideas presented by customers; interact effectively with emotional and sometimes hostile members of the public; write clear, concise, grammatically correct reports, letters, notes, narratives and memos; document inquiries and responses according to defined procedures; research and extract factual information from a variety of records and other sources; apply general rules to specific problems to produce answers; respond to a high volume of inquiries from customers by using available resources; develop recommendations from information or data collected, compiled, organized, and reviewed; perform the techniques and procedures employed in governmental collection activities; retain policies and procedures related to the Child Support Services; obtain information needed to recommend appropriate legal remedies; strong analytical and negotiation skills; negotiate and come to agreement on child support payment plans; lead, coach and train team members; interpret new and revised regulations and project possible and/or probable impacts to the department; identify and implement best practices to improve team efficiency; recall details of conversations and regulations; research, collect, organize and evaluate information to formulate appropriate recommendations; set and develop measurable individual goals and expectations.
LICENSE OR CERTIFICATE
Possession of, or ability to obtain, an appropriate, valid California driver's license.
Additional Information
Conditions of Employment
As this position requires access to Federal Tax Information, employment is conditioned on successful completion of a background investigation and a reinvestigation within every 5 years thereafter. A background investigation includes FBI fingerprinting, a check of local law enforcement agencies where he subject has lived, worked, and/or attended school within the last 5 years, and if applicable, of the appropriate agency for any identified arrests, and Employment Eligibility Verification using E-verify will be required on the first day of employment.
College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Bargaining Unit 7
The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.
Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods).
Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP).
Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.
Paid Holiday Leave: 12 set days and 1 personal holiday.
Vacation Accrual
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11 years of service)
Limit of 300 hours.
FLSA exempt employees accrue an additional 5 days of vacation per year.
Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.
Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.
Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.
Deferred Compensation: A voluntary deferred compensation plan is available.
To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/
The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.
Closing Date/Time: 6/14/2024 11:59 PM Pacific - This position is scheduled to receive a 3% cost of living adjustment on 6/30/2024.
- 13 Days Ago
Child Support Specialist I
- Kern County
-
CA 93308, CA
FULL_TIME
- This is a continuous recruitment and may close at any time without notice. Examination Schedule:Qualified candidates will be notified of the testing date five days prior to the examination. Examinatio...
- Just Posted
Child Support Specialist I - Bilingual
- Kern County
-
Bakersfield, CA
FULL_TIME
- Position InformationThis is a continuous recruitment and may close at any time without notice.Examination ScheduleQualified candidates will be notified of the testing date five days prior to the exami...
- 13 Days Ago
Child Support Specialist I - Bilingual
- Kern County
-
CA 93308, CA
FULL_TIME
- This is a continuous recruitment and may close at any time without notice. Examination Schedule:Qualified candidates will be notified of the testing date five days prior to the examination.Examination...
- Just Posted
Child care
- FallenAmbers
-
California, CA
FULL_TIME
- Job brief Weare looking for a Child Care Teacher to encourage the healthyintellectual and psychological growth of the children in ourfacilities. You will teach and supervise them while also motivating...
- 22 Days Ago
Child development teacher
- Kern Community College District
-
Ridgecrest, CA
FULL_TIME
- Child Development Center Teacher Kern Community College District Salary : $2,778.42 - $3,925.83 Monthly Job Type : Job Number : FY22-2300153 Location : Ridgecrest, CA Department : Child Development Ce...
- 11 Days Ago
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0 Child Welfare Specialist jobs found in Wasco, CA area
Food Service Assistant III
- Kern Community College District
-
Bakersfield, CA
- Salary: $2,821.00 - $3,923.50 Monthly Location : Bakersfield, CA Job Type: Classified Job Number: FY22-2300633 College: ...
- 6/18/2024 12:00:00 AM
Travel L&D (Labor and Delivery) RN (Registered Nurse) in Bakersfield, CA - 722396
- Medical Solutions
-
Bakersfield, CA
- $2865.83-$3180.76 wk (includes wage of ~$36.07-$43.57/hr and per diems if eligible) click for benefits and other job det...
- 6/18/2024 12:00:00 AM
Registered Nurse - Labor and Delivery - Travel
- Hiring Now!
-
Bakersfield, CA
- $4095.41-$4996.61 wk (includes wage of ~$49.01-$65.10/hr and per diems if eligible) click for benefits and other job det...
- 6/18/2024 12:00:00 AM
Dietary Aide Part-Time
- PACS
-
Bakersfield, CA
- General PurposeThe dietary aide assignments are determined by the needs basis on the activity of the shift. He/she is re...
- 6/16/2024 12:00:00 AM
Medical Assistant I - Temporary - Oncology / Hematology Clinic - Shift - Bilingual (English/Spanish) Preferred
- Kern Medical
-
Bakersfield, CA
- Position: Extra Help Medical Assistant I - Oncology / Hematology Clinic - Shift - Bilingual (English/Spanish) Preferred ...
- 6/16/2024 12:00:00 AM
Contract Licensed Marriage & Family Therapist
- Heredia Therapy Group
-
Edison, CA
- Who We Are: We are a collaborative, family-friendly, multi-specialty organization, dedicated to providing the best care ...
- 6/15/2024 12:00:00 AM
LVN All Shifts Available Full-Time
- PACS
-
Bakersfield, CA
- Bersfield Post Acute LVN Join our team for our fantastic culture of teamwork, positivity, and support. Arvin Post Acute ...
- 6/15/2024 12:00:00 AM
Pharmacy Technician PRN
- Ernest Health
-
Bakersfield, CA
- Overview: At Bakersfield Rehabilitation Hospital, we provide specialized inpatient and outpatient rehabilitative service...
- 6/15/2024 12:00:00 AM
About Wasco, California
Wasco (formerly, Dewey and Deweyville) is a city in the San Joaquin Valley, in Kern County, California, United States. Wasco is located 24 miles (39 km) northwest of Bakersfield, at an elevation of 328 feet (100 m). The population was 25,545 at the 2010 census, up from 21,263 at the 2000 census.
Wasco is the headquarters of the Tejon Indian Tribe of California, a federally recognized tribe of Kitanemuk, Yokuts, and Chumash indigenous people of California.
According to the United States Census Bureau, the city has a total area of 9.4 square miles (24 km2), all of it land. At the 2000 census, ac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Child Welfare Specialist jobs
$127,747 to $179,575
Wasco, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago