The Claims Associate position provides support to workers’ compensation claims adjusters and other claims staff.
Experience
Ideally this candidate will have experience with workers' compensation in a claims or legal setting and will be bilingual Spanish/English.
Work hours are Monday through Thursday 8:00-5:00, with the opportunity to leave at 1:00 on most Fridays.
Responsibilities include:
- Entering and reviewing notes/diaries in claims management system as instructed.
- Entering all types of indemnity payments
- Composing and issuing benefit notices
- Contacting claimants and employers to obtain necessary information or documentation; complete required forms; and prepare correspondence.
- Obtaining work status information from treating physicians
- Scheduling medical appointments and issuing appointment notices and mileage payments
Skill and Knowledge Requirements
- Excellent oral and written communication skills
- PC literate, including Microsoft Office products
- Strong organizational skills
- Ability to work in a team environment
- Business arithmetic
Ability to:
- Learn laws and procedures associated with workers' compensation and learn to make routine decisions on simple cases, based on instructions and a defined set of guidelines.
- Learn to understand, explain, and apply workers' compensation principles, techniques and procedures to answer verbal and written communications and inquiries
- Communicate clearly and concisely both orally and in writing
- Establish and maintain effective working relationships with those contacted in the course of work
- Verify the accuracy of, and maintain confidential information
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Work Location: In person