Claims Examiner jobs in Franklin, TN

1099 CAT Claims Examiner (Remote)

Overview:

Our Independent Catastrophe Claims Examiners are (1099) contractors that will ensure a quality product is delivered to our client in a timely and professional manner by working alongside our field services staff and department leaders. The position is responsible for performing quality assurance reviews, following specific client estimating guidelines/best practices, and ensuring all estimates/reports are technically accurate.

• Review adjuster reports and estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
• Understand and follow all best-practices guidelines to ensure that all client expectations are met.
• Knowledge of insurance policies and appropriate application of coverage.
• Confirm all appropriate file documentation is included for completion of the review process.
• Ability to work with Xactimate/XactAnalysis and collaborate on estimates.
• Respond timely and appropriately to follow-ups/requests for the client.
• Monitor and maintain individual queue to ensure that files are being completed timely.
• Understand and work within multiple client systems, programs, and guidelines.
• Assist with training adjusters on client specific requirements when necessary.
• All other related duties as assigned.

• Two plus years of related property claim handling experience
• Xactimate/XactAnalysis estimating platform experience.
• Decision making skills and the ability to work independently.
• Good organization and time management skills
• Analytical and proactive claim handling skills
• Excellent customer service skills
• Proficient oral and written communication is a must.
• Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
• Familiar with a variety of field concepts, practices, and procedures.