Claims Examiner jobs in Smithfield, NC

Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A . ACIC has been certified a “Great Place to Work” for the last 3 years and on Fortune’s “Best Place to Work” list of the top 100 best small and medium companies to work.

With offices in Goldsboro, NC; Hartford, CT; Scottsdale, AZ; Richmond, VA; Atlantic Casualty has authority in fifty states and Washington, DC. We value our employees and believe embracing diversity of thought aides in fostering a culture of belonging; where all are seen, heard, and valued. At Atlantic Casualty, we are family! We care about our associates physical, emotional, and professional health and emphasize wellness benefits, charity, and training programs offered. We offer employee development opportunities through Cornerstone Learning Management System, Franklin Covey, the Institutes and Pluralsight.

Benefits of Atlantic Casualty include:

• Health, Dental, Vision, and Pet Insurance
• 401(k) Plan Company Match
• Student Loan Assistance and Tuition Reimbursement
• Parental Leave
• Career Growth and Opportunities for Promotions

Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.

www.atlanticcasualty.net/about-acic/our-careers/

• Analyze, review and interpret policies to resolve coverage and assess liability.
• Independently handle more complex and high-exposure Commercial General Liability claims.
• Under general supervision and direction, resolves beginning to moderately complex Property & Marine claims by investigating losses, negotiating settlements, presenting evidence in legal proceedings while maintaining adequate production and quality levels.
• Investigates claims by interviewing shipper, consignee, witnesses, requesting and obtaining official reports, requesting and reviewing survey reports, and comparing claim information with evidence.
• Independently manage files in litigation.
• Establish and maintain proper loss and expense reserves.
• Determine what investigation is necessary in order to bring a claim to an equitable conclusion for all parties involved.
• Properly document information in the claim file.
• Review insurance policies for coverage and make recommendations.
• Make decisions regarding the liability of an insured.
• Maintain a working diary of assigned claims.
• Return phone calls promptly.
• Provide excellent customer service.
• Assist in the training of personnel within the unit.
• Perform other similar or related duties as assigned.

• A four-year degree from an accredited institution or equivalent experience.
• Knowledge of and adherence to the state laws and regulations governing the handling of property and casualty claims.
• A basic understanding of accounting principles, construction, underwriting, marketing and auto physical damage estimating.

• Seven plus years successful handling of claims including advanced skills in coverage, investigation, litigation, negotiation, salvage and subrogation.
• Knowledge of medical terms and legal issues.
• Excellent computer skills.
• Advanced communication skills are required to understand, interpret and convey technical information.
• Excellent time management skills.

• A valid resident adjuster license for the license state of the applicant.
• A non-resident adjuster’s license where required in the states where we do business.

Mental Requirements:

"Atlantic Casualty Insurance Company is an equal opportunity employer"