Claims Processing Supervisor jobs in Newark, NJ

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! Join our dynamic team as an Options Operational Processing Supervisor, where you'll lead a talented group of specialists in driving innovation and efficiency within the options processing domain. Leverage your expertise to enhance operational workflows, ensure regulatory compliance, and collaborate with cross-functional teams in a fast-paced, high-impact environment.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and required to be in an office 2x a week.

Responsibilities:

• Responsible for supervising Options' operational support staff

• Ensure all Service Level Agreements are being adhered to

• Manage and oversees daily/weekly/monthly Option Expiration events, including monthly Saturdays

• Will be Options operational point of contact for new business initiatives

• Manage client expectations and escalations as needed

• Monitors, assesses and ensures high levels of productivity and deliver to achieve planned ROI. Selects, trains, evaluates and coaches associates.

• Achieves goals through the work of others

• Manage others and applying operational or strategic management skills

• Supervises the daily activities of business or technical support or production team

• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors

• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

Qualifications:

• 5 years of Options Processing experience

• You should have experience supporting clients

• 1 years Supervisory experience is a plus

• Knowledge of OCC Encore is a plus

• Knowledge of Broadridge BPS is a plus

• Strong communication skills

• Bachelor’s or equivalent preferred

Compensation Range: The salary range for this position is between $120,000 - $125,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

#LI-PP

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.