Clerical Supervisor coordinates all clerical functions for various departments to improve efficiency and effectiveness of assigned operations. Oversees numerous office functions, including but not limited to clerical work, word processing, data maintenance, report filing, and telecommunications response. Being a Clerical Supervisor ensures compliance with established corporate standards. May require a bachelor's degree. Additionally, Clerical Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
TITLE : Travel Team Clerical EducatorREPORTS TO : Clinical Compliance DirectorAbout UsAt Mays, we take pride in the quality service that we provide our patients.
If you have a passion for providing excellent care to patients, we want you to be part of our work family. Whether your field is nursing, therapy, personal care, administration, or marketing at the end of the day, it is all about our patients that we get the honor of serving.
Full-time benefits include medical, dental, and vision insurance, as well as supplemental insurance with life, paid time off, and generous 401(k) matching.Minimum Qualifications
4. One year experience in medical area preferred. Six months with previous agency preferred.5. Highly attentive to details and accuracy.
6. Able to be assertive with authority figures, e.g. physician’s offices.7. Possesses and maintains good physical stamina and mental health.
Has completed the agency pre-employment health clearance.8. Must be a licensed driver with an automobile that is insure in accordance with state and / or Agency requirements and is in good working order.
9. Has satisfactory references from current employers and / or professional peers.10. Has excellent communication skills.
11. Is flexible and cooperative in fulfilling all obligations.12. Positive attitude.13. Excellent interpersonal and phone skills.
14. Is self-directed with the ability to work with little supervision. Has good organizational skills.15. Computer Skills at the intermediate level.
16. Demonstrates knowledge of appropriate skills for communicating with individual ages of those served.17. Demonstrates the ability to supervise and direct professional and administrative personnel.
18. Assertive and quick, able to multi-task.19. Accurate and detailed.Summary of Job ResponsibilitiesIn cooperation and collaboration with multiple disciplines, as needed, the HCHB Clerical Educator trains HCHB clerical staff including Medical Records Specialist (MRS) and Patient Services Coordinator (PSC) in point care system utilizing agency policy and procedures, federal and state regulations and agency education guidelines.
RESPONSIBILITIES AND DUTIES1. Assists with development, implementation and evaluation of orientation and preceptor program for clerical staff in offices that are new to point of care system through a variety of media, classroom training, and on site one on one training.
Collaborates and coordinates with HCHB Education Site Director in organizing and scheduling training for above employees.
2. Assists with development, implementation and revision as needed of point of care training materials to meet agency policy and state and federal regulations.
3. Ensures initial competency of MRS and PSC in assigned offices in point of care system4. Provides ongoing education and support to clerical staff throughout the initial roll out of point of care system in each office.
5. Conducts on site visits to follow up and observe clerical competencies.6. Serves as clerical resource person for MRS and PSC’s offering direction, consultation and orientation to new procedures as needs arise.
7. Commits to maintain clerical expertise through CE opportunities and retraining.8. Attends agency meetings as directed.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.
The incumbents may be requested to perform job related tasks other than those stated in this description.Working Conditions
All class II clinical management employees will be offered Hepatitis B vaccination at no expense to the employee.Physical Requirements
I meet the stated job qualifications, and am mentally and physically able to perform the responsibilities and duties of the above job description.
Last updated : 2024-03-28
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