Clerk jobs in New Britain, CT

Position Highlights

• Department: Homecare

• Hours: Full-Time/40 hours

• Shift:Monday-Friday 8am-4:30pm with 1 Sunday requirement per month

Position Summary:

The Clerk is responsible for front desk duties and assisting with assigned medical records tasks.

Responsibilities include but are not limited to:

• Answers phones and responds to patient inquiries appropriately; promptly addresses patients needs based on the scope of the position and clinical setting.

• Appropriately triage calls, referring to clinicians as necessary.

• Completes appropriate work items utilizing the EMR system, to include patient referrals and other tasks as needed.

• Scans patient records into the appropriate EMR system.

• Processes faxes, incoming mail, and paperwork as required.

• Manages multiple priorities and pays attention to details to ensure accuracy.

• Participates in rotation for weekend clerical coverage and completes tasks as assigned and requested by weekend supervisor.

• Provide backup support to office processes as assigned by the supervisor.

• Understands and utilizes EMR system consistent with roles, abides by all federal laws and organizational privacy policies

• Performs administrative and other job related duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent

• Strong customer service skills - excellent communication skills with knowledge of telephone etiquette

• Must possess strong computer skills

• Must be well-organized with the ability to multi-task

• Attention to detail and accuracy

• Positive attitude and a team player with excellent interpersonal skills

Preferred Qualifications

• Receptionist/Secretarial experience in a healthcare setting

• Associates degree

• Familiarity with HIPAA and other medical privacy practices & regulations

• EPIC experience

Comprehensive Benefits Offered:

• Competitive and affordable health benefits (total rewards package)

• 403(b) retirement plan with company matching

• Paid holidays, time off and sick time

• Wellness rewards program

• Quick commute access from I-84, I-91, Route 9 and surrounding areas

• Free parking with shuttle drop-off service

• …and much more!

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.