Client Engagement Manager jobs in the United States

Job Description

We have an exciting new opportunity for a Senior Manager, State and Local Engagement. This is a hybrid opportunity based in our Washington, DC office.

The Senior Manager, State and Local Engagement will join in leading partnership and engagement initiatives to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable. The Senior Manager, State and Local Engagement will execute the strategic direction for government engagement at the state and local level, working closely with local policymakers, governing bodies and other stakeholders to enable the global utilization of safety standards and amplify the growth of our standards development work.

Underwriters Laboratories

At UL Standards & Engagement, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

Essential Functions, Roles, And Responsibilities

• Develop and implement state and local engagement strategy that cultivates a pipeline of partners aligned with ULSE’s critical focus areas. Develop and execute approach to capitalize on identified opportunities and drive the organization’s expansion and influence within the safety standards landscape.
• Identify and prioritize key safety advocacy areas, including fire safety, batteries, and electrification, to drive partnership initiatives.
• Establish and advance robust relationships with governmental and non-governmental entities, including national and regional standards bodies, local representatives of standards bodies, regulators, code officials, industry trade associations as well as consumer groups and other relevant stakeholder groups to advance ULSE’s public policy priorities.
• Serve as a thought leader and represent ULSE within the state and local region at key meetings, forums, symposia, and conferences. Elevate our safety advocacy work through presentations, articles, panel participation, social media, and other platforms to educate and advance standards initiatives.
• Identify communications needs and development relevant content and materials specific to the state or region.
• Scope and lead end-to-end project plans, ensure deadlines are met and actively manage milestones and priorities.
• Develop and track internal operating metrics associated with state and local engagement.
• Maintain continued awareness of industry trends as well as legislative and regulatory developments, offering insight to inform strategic decisions and direction of the standards engagement function.
• Contribute to department initiatives as needed
  
  

Professional Competencies

• Demonstrated advanced level knowledge in legislative and regulatory processes at the state and local levels, implementing public policy strategies and interacting professionally in a public policy environment.
• Established leader with experience executing strategy and achieving tangible results. Able to set strategic direction, interpret, support, and execute organizational strategy while effectively translating objectives into actionable plans and driving successful execution.
• Deep understanding and subject matter expertise in state and local government engagement and policy regulations landscape.
• Strong project management skills, efectively leading end-to-end project planning and exceution, ensuring timely delivery and alignment with organizational goals.
• Excellent communicator and presenter, skilled in conflict mediation, negotiation and influencing diverse stakeholders. Proven capability in establishing effective relationships with others, including senior leaders and external stakeholders.
• Advanced problem-solving skills and ability to foster collaboration and partnership with cross-functional teams to develop solutions with broad impact.
• Strategic thinker with ability to innovate and adapt in a dynamic industry landscape.
  
  

Experience And Education Requirements

• Bachelor’s degree. Advanced degree preferred.
• Minimum 9 years of related work experience.
• Experience in government relations, public policy, or advocacy with focus on state and local government engagement.
• Familiarity with trade associations, safety standards, public safety, or regulatory sectors highly desirable
  
  

About UL Standards & Engagement

UL Standards & Engagement is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit our websites UL.org and ULSE.org.