Client Experience Manager jobs in Watkinsville, GA

G
Client Services Manager (Exhibitions)
  • GES - Global Experience Specialists
  • Lithia Springs, GA FULL_TIME
  • Overview

    • MUST BE BASED IN OR NEAR ATLANTA, NEW ORLEANS, OR NASHVILLE**


    GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world – think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative – and every detail in between – we create shows that propel commerce, education and community!

    Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.

    Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services.

    Responsibilities

    • Responsible for the management of shows from planning stages through collection of invoice, including:
      • collaborating with clients to gather information, help influence decision making and manage to customer expectations
      • floor plan management
      • writing work orders
      • overseeing the creation, approval and distribution of service kits
      • working with internal departments to ensure work orders are completed
      • overseeing the set-up and tear down of shows
      • generating show management invoices and following up until collected
    • Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
    • Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
    • Fulfill role in Show Planning process as required on assigned shows
    • Manages to provided Key Performance Indicator’s
    • Basic understanding of pricing models/estimation
    • Basic understanding of GES and onPeak's Products and Services
    • Adhere to all Business Standard Operating Procedures
    • Performs other duties as assigned and deemed necessary of the position

    Qualifications

    • College degree preferred
    • (2) year’s experience in the tradeshow, convention, hospitality industry or similar experience preferred
    • Ability to communicate and work collaboratively
    • Capable of running new/modified processes
    • Proficient in multisystem management
    • Ability to foster customer relationships
    • Potential Travel 25-50%
    • General accounting and finance knowledge
    • Must be extremely detail oriented and able to multi-task
    • Understands and works in lateral work streams


    Work Environment

    • Requires ability to adapt to multiple settings and shifting responsibilities.
    • Must be able to work under pressure
    • Opportunity to work nights, weekends and at showsite
    • Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
    • Frequently encounters uncomfortable temperatures, dust and/or other conditions
    • Requires working both alone and with others in a team atmosphere
    • Requires working with union and non-union employees


    Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

    • Competitive salaries
    • 401K with company match
    • Healthcare/vision/dental insurance
    • Wellness benefits
    • Career development program
    • Employee assistance program
    • Vacation time
    • Community involvement opportunities
    • Team activities


    And much more……

    EEO Information

    We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.

  • 16 Days Ago

G
Client Services Manager (Exhibitions)
  • Global Experience Specialists, Inc.
  • Lithia Springs, GA FULL_TIME
  • Client Services Manager (Exhibitions) Location US-GA-Lithia Springs | US-LA-New Orleans Job ID 2024-21112 # Positions 1 Category Exhibitions/Events Company GES Atlanta Division GES Overview GES, Globa...
  • 2 Months Ago

A
Client Experience Manager
  • ATS FAMILY
  • MARIETTA, GA OTHER
  • Job Details Job Location: ATS CORPORATE OFFICE - MARIETTA, GA Position Type: Full Time Salary Range: Undisclosed Travel Percentage: less than 10% Job Shift: Day Job Category: Customer Service Descript...
  • 21 Days Ago

S
General Manager
  • Strategic HR Client Job Openings
  • Marietta, GA FULL_TIME
  • Career Opportunity: General Manager with Seed Kitchen & Bar / Stem Wine Bar in Marietta, GA. Do you thrive on delivering a high quality guest experience? Are you a strong results oriented leader? Do y...
  • 25 Days Ago

J
Private Client Banker SB - Midtown and Piedmont
  • JPMC Candidate Experience page
  • Atlanta, GA FULL_TIME
  • You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin...
  • 7 Days Ago

J
Private Client Banker SB - Icon Buckhead
  • JPMC Candidate Experience page
  • Atlanta, GA FULL_TIME
  • You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin...
  • 15 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Client Experience Manager jobs found in Watkinsville, GA area

H
Customer Service Manager
  • Heartoftexasvets
  • Decatur, GA
  • ** Customer Service Manager** Customer Service/Client Care Decatur, Georgia **Description** *Position at Saint Francis V...
  • 6/9/2024 12:00:00 AM

O
Customer Service Manager
  • Orteccommunications
  • Atlanta, GA
  • Customer Service Manager Full Time NEW **POSITION SUMMARY** As a Service Manager you will lead service communications wi...
  • 6/9/2024 12:00:00 AM

P
Customer Service Manager
  • Pratt Industries Inc
  • Conyers, GA
  • **Customer Service Manager** CAROUSEL_PARAGRAPH * Conyers, Georgia * Customer Service * 5000809719400 Pratt - Jet Corr, ...
  • 6/9/2024 12:00:00 AM

T
Customer Service Manager - N
  • The Guitar Center
  • Lawrenceville, GA
  • The purpose of this job is to manage all sales and margin generating activities of the salesassociates within a store, e...
  • 6/9/2024 12:00:00 AM

T
Assistant Customer Service Manager
  • Tidewater Consulting
  • Decatur, GA
  • Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Leve...
  • 6/9/2024 12:00:00 AM

T
Entry Level Customer Service Manager
  • TWC Services
  • Decatur, GA
  • Our team is dedicated to cultivating relationships with every customer that will ensure continued business and a lifetim...
  • 6/9/2024 12:00:00 AM

O
Strategic Customer Service Manager (SCSM)
  • Oracle Defunct
  • Atlanta, GA
  • **Job Description** **Strategic Customer Service Manager (SCSM)** **Department** Database Cloud and Exadata Support Stra...
  • 6/9/2024 12:00:00 AM

N
Customer Service Managed Care - In office
  • National Vision
  • Lawrenceville, GA
  • Job Description What Would You Do? The Specifics. * Answers calls from customers regarding collection of past account ac...
  • 6/7/2024 12:00:00 AM

Watkinsville is the largest city and seat of Oconee County, Georgia, United States. As of the 2010 census, the town had a total population of 2,832. It served as the seat of Clarke County until 1872 when the county seat of that county was moved to Athens, a move which ultimately led to the creation of Oconee County in 1875. It is included in the Athens-Clarke County, Georgia Metropolitan Statistical Area. Watkinsville is located at 33°51′46″N 83°24′29″W / 33.86278°N 83.40806°W / 33.86278; -83.40806 (33.862818, -83.408094). According to the United States Census Bureau, the town has a total a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Experience Manager jobs
$63,882 to $85,521
Watkinsville, Georgia area prices
were up 1.4% from a year ago

Client Experience Manager
Provide accurate and timely answers to client needs in areas such as ordering, delivery, registration, used vehicle remarketing and many other non-maintenance related issues, in accordance with our SLAs.
June 08, 2022
Assists the Retail Relationship Manager in the development, expansion and management of consumer and business account relationships within a branch concentrating efforts in meeting client needs for financial products and services.
November 11, 2022
Collaborate with Global Investment Management Distribution and Wealth Advisory division Marketing Managers to share synergistic content, best practices and marketing and communications initiatives as appropriate in order to promote a unified brand.
November 13, 2022
Understanding and applying class-leading digital media practices (and platform capabilities) to client engagements, particularly for high-profile consumer breands investing in vide-driven social media campaigns and search.
December 21, 2022
Create custom plans for our clients such as new snack programs, initiatives around health and wellness and making sure our clients employees are engaged and happy with our service.
January 05, 2023
Lead and motivate the Client Success team, serving as counsel for further development of pitch strategies, conflict resolution, managing client expectations, and approaches.
January 30, 2023
Development of Client Experience Strategy for Talent Acquisition in partnership with TA Delivery Leadership, including NPS, audits and accountability, and mapping and ongoing monitoring of end-to-end client experience.
February 05, 2023
Supports client growth through client account management including finalizing client agreements, working with Pricing & Value to advise on pricing and service models, assisting in assigning matters, identifying challenges impacting billing or collections, and implementing client evaluation/feedback.
February 09, 2023
Build trust and maintain strong relationships by learning about each customer's individual needs and business goals and figuring out how that customer can best use Headnote's features to positively affect their bottom line.
March 16, 2023
Demonstrates effective written and oral communication skills with a diverse group of associates, senior business leaders and a diverse group of individuals outside the organization.
April 10, 2023