Client Service Specialist jobs in Providence, RI

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home: Must be located in RI or MA

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator

5-15 hrs per week, 2-4 days per week

Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead.

The hours range from 9-5pm (Day shift) or 9-1pm, 3-5pm (Split Day Shift) and 7-9pm (Night Shift).

Every other Weekend Required (Sat/Sun).

Will require occasional holiday check-ins which can be done anywhere with an internet / phone connection to monitor for client & staff emergencies.

Duties:

-Scheduling reservations and arranging pet care coverage 

-Answering clients & staff questions via email & phone

-Keeping client management system and cloud drive docs up to date at all times 

-Sending estimates & invoices

-Entering in credit / debit / PayPal payments

Compensation:

-$14-16per hour based on experience, flexibility and testing results.

NOTE:Training rate is $14/hour. Once able to work on your own efficiently, rate increases.

-Yearly pay increases

-Continuing Education & Certificate programs

-Birthday/ Holiday & Referral Bonuses

Qualifications:

-At least 6mos-1 year prior experience working or volunteering with animals preferred

-Bachelor's Degree preferred / Associate will be considered

-STRONG verbal and written communication skills

-Extremely reliable

-Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary

-Cellphone (android or iPhone)

-Up to date Laptop & high speed internet

-A quiet place in your home where you can work without disruptions (home office).

-Android cell phone or iphone for logging into our phone system via App and texting manager

-Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator

*Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply*

Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website. https://www.furryfellaspetsitting.com/about-us/employment/