Client Services Representative (Banking) jobs in Richmond, KY

We are looking for a Full-time Bank Teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the "frontline" of our bank and will play a fundamental role in achieving our customers satisfaction and revenue growth objectives. Must be comfortable in processing daily transactions accurately and efficiently. Communicates with customers and potential customers bank products and services.
Responsibilities

• Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
• Assess customer needs and introduce new products and services (credit cards, debit cards, mobile deposits, etc.)
• Make sales referrals, and cross-sell products and services.
• Go the "extra mile" to build trust relationships, customer loyalty and satisfaction.
• Comply with regulatory requirements.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses.
• Resolve customers' issues and provide relevant information

Qualifications

• Customer service and cash handling experience required.
• Minimum one year of banking experience preferred.
• Available to work 40 hours per week schedule.
• Basic PC knowledge, Windows based systems and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counter).
• Strong communication and time management skills.
• Customer satisfaction-oriented.
• Attention to detail and mathematical skills.
• Excellent sales skills.
• High school diploma or equivalent required.
• Available to work Saturdays as needed.

Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test.

We are an Equal Opportunity Employer and drug free workplace.
EEO m/w/v/d

Job Type: Full-time

Pay: $13.37 - $20.05 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Monticello, KY 42633: Relocate before starting work (Required)

Work Location: In person