Client Services Supervisor jobs in Chicago, IL
Recently Added Client Services Supervisor jobs
Supervisor - Client Services
- RR Donnelley
-
Schiller Park, IL
FULL_TIME
-
Job Description
Leads post-sale contact with customers in order to facilitate a positive and productive long-term relationship. Serve as the Relationship Manager and primary point of escalation for the assigned customers. Enhance the company's position and reputation by properly servicing and corresponding with all assigned accounts in a dependable and timely manner. Manage customer inquiries regarding customer orders in process and future orders pending. Provide tactical support to sales and management, providing information regarding customer issues, needs and opportunities. Enhance customer relationship by working closely with customer on the development of targeted solutions and new business opportunities. Accountable for account revenue growth, expanding products and service offering and alternate revenue streams.
Responsibilities:
Develop and oversee department staffing schedules including vacation time and overtime to balance workloads and ensure SLA's are achieved.
Supervise daily activities/project work loads of Strategic Relationship Staff. Approve temporary employee hours and approve contract invoices.
Develop training programs as appropriate for the various positions and monitor employee progress.
Participate in the periodic performance reviews of direct reports.
Ensure on site operations are managed and coordinated to satisfy contracted SLA's, conceive, document and execute standard operation procedures to support the above.
Provide requested customer facing metrics reports as requested from existing reports suite, customizing where necessary.
Work with the customer to facilitate prototypes and offer creative solutions that support print sourcing.
Provide print procurement and coordination of all sales/marketing/promotion print and print related collateral for the customer.
Coordinate efforts with the customers marketing group to gather all of the print requirements and data files for current and anticipated projects. Provide guidance to the customer regarding the print manufacturing process and the various requirements needed to efficiently (cost and time) produce print and print related collateral.
Source external vendors including RR Donnelley to produce print collateral. Build network of print outsourcers to use for print projects. Submit RFP/RFQ requests to vendors and make recommendations to the customer on which providers will meet the needs for quality and delivery for print campaigns.
Oversee the entire print lifecycle for ongoing projects from the initial requirements gathering, vendor selection and coordination with manufacturing, to final delivery of products. Work with vendors to ensure SLA's are met and products are received by the customer on time. Make recommendations to the customer to move print work to other sites/vendors when issues arise.
Performs other related duties and participates in special projects as assigned.
- 16 Days Ago
Maintenance Supervisor
- Client Staffing Solutions Inc
-
Oswego, IL
FULL_TIME
- This job offer is not available in your country. Maintenance Supervisor Company Information Foods manufacturer with excellent benefits, growth potential and stability are hiring a Maintenance Supervis...
- 1 Day Ago
Retail Print and Client Services Supervisor - Key Carrier
- Office Depot
-
Village, IL
FULL_TIME
- Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the pers...
- 18 Days Ago
Retail Print and Client Services Supervisor - Key Carrier
- Office Depot
-
Oswego, IL
FULL_TIME
- Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the pers...
- 1 Month Ago
Production Supervisor - Kankakee,IL
- Signode -Production Supervisor
-
Kankakee, IL
FULL_TIME
- Production Supervisor - Kankakee,IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signod...
- 29 Days Ago
ACCOUNT MANAGER, CLIENT SERVICES
- BrightSpring Health Services
-
Chicago, IL
FULL_TIME
- ACCOUNT MANAGER, CLIENT SERVICES Job Locations US-IL-CHICAGO ID 2024-140208 Line of Business PharMerica Position Type Full-Time Pay Min USD $75,000.00/Yr. Pay Max USD $75,000.00/Yr. Our Company PharMe...
- 30 Days Ago
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0 Client Services Supervisor jobs found in Chicago, IL area
Fleet Maintenance Sr. Operations Manager
- Ryder System
-
Chicago, IL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/27/2024 12:00:00 AM
Client Care Coordinator
- JEM Medspa
-
Orland Park, IL
- POSITION DESCRIPTION Position Title: JEM Client Coordinator FLSA Status: Hourly Wage Location: JEM Medspa Orland Park Da...
- 4/26/2024 12:00:00 AM
Customer Service Coordinator & Dispatcher
- Zoom Drain
-
Glenview, IL
- **ZOOM DRAIN** **Customer Service Coordinator & Dispatcher** **Glenview, IL - Part Time to Full Time** * Strong phone co...
- 4/26/2024 12:00:00 AM
Business Development Representative
- Duraco Specialty Films, Coatings, & Release Liners – A Duraco Specialty Materials Company
-
Bolingbrook, IL
- Location: Bolingbrook, IL (Hybrid) Department: Inside Sales FLSA Status: Non-Exempt Reporting to: VP Sales, SCFRL Summar...
- 4/25/2024 12:00:00 AM
Restoration Customer Service Coordinator
- SERVPRO of Wheaton/Glen Ellyn/Lisle - 9347
-
Wheaton, IL
- Job Description Job Description SERVPRO of Wheaton/Glen Ellyn/Lisle - 9347 Restoration Customer Service Coordinator (Int...
- 4/22/2024 12:00:00 AM
Customer Service Coordinator
- Fields Auto Group
-
Glenview, IL
- **Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and ...
- 4/22/2024 12:00:00 AM
Customer Service Parts Coordinator
- Ryder System, Inc.
-
Melrose Park, IL
- Shop Location- **Ryder 3400 W Lake St, Melrose Park, IL 60160** **Current Employees:** If you are a current employee at ...
- 4/22/2024 12:00:00 AM
Client Svc Representative, II
- Canon Solutions America, Inc.
-
Chicago, IL
- About the Role: Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and ma...
- 4/22/2024 12:00:00 AM
About Chicago, Illinois
Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Supervisor jobs
$47,055 to $59,692
Chicago, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Client Services Supervisor do?
Client Services Supervisor in Des Moines, IA
Maintains a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff and co-workers.
November 02, 2022
Assists with planning and conducting meetings with subordinates to ensure compliance with established practices, to implement new policies, to present data, and to keep employees abreast of current changes and standards.
December 13, 2022
Client Services Supervisor
Manage and oversee continued development and implementation of a GGRC volunteer program including the creation and maintenance of a handbook and execution of onboarding and training for all volunteers.
December 10, 2022
Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the population the agency serves.
January 12, 2023
Monitor and evaluate vendor performance associated with IS Client Liaison and IT Asset Management operations and carries out company policies and procedures associated with vendor agreements.
February 11, 2023
Provide coaching and supervision of SWIFT/Stabilization Bed and IPS staff, participate in outreach efforts on behalf of the SWIFT/Stabilization Bed and IPS programs, assist in monitoring completion of required training of new staff, run staff meetings, provide administrative supervision, as well as essential administrative tasks, conduct staff evaluations, and oversee the organization and implement any ancillary groups.
February 13, 2023
Act as a liaison between the Implementation Managers/Client Managers and other internal teams to ensure that all partner needs are being met and we are operating within Compliance guidelines.
March 18, 2023
Develop policies, procedures and periodic performance reports for IS Client Liaison and IT Asset Management operations within UNS, based on ITSM and ITIL industry best practices.
April 27, 2023
Supervise team productivity, monitor workload, and address periods of peak volume, ensure quality and standards are consistently achieved and guidelines are followed and met.
May 05, 2023
Participate in counseling sessions of site personnel and makes probationary or termination recommendations when necessary.
May 17, 2023