Client Services Supervisor jobs in Skokie, IL
Recently Added Client Services Supervisor jobs
Onsite Client Services Supervisor
- Verisma
-
Elmhurst, IL
FULL_TIME
-
Onsite Client Operations Supervisor
Summary Of Position
Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites. This position will work onsite in a hospital setting in Elmhurst, IL.
Duties & Responsibilities- Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).
- Responsible for meeting facility revenue goals on a consistent basis.
- Identifies and recommends opportunities to increase productivity.
- Complies with all release of information related functions, as stipulated by service agreement.
- Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.
- Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.
- Assists in selecting, interviewing, hiring and terminating of employees.
- Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.
- Manages scheduling of onsite staff to include time off requests and payroll approval
- Assists remote supervisors with the coordination of work.
- Distributes workflow to site personnel.
- Maintains confidentiality by keeping all information seen and heard in the facility secure.
- Provides input into the review and revision of site procedure.
- Performs quality reviews and site evaluations as required by clients.
- Reviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.
- Looks up medical record numbers, fills out guides and pulls medical records, when appropriate.
- Reviews the requests to determine which encounters are being requested.
- Scans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.
- Captures the appropriate pages for the requested records, when appropriate.
- Re-assembles the charts (if paper) for re-filing.
- Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure.
- Documents the release of information in the patient medical record or other means determined by the facility.
- Calculates billing and prepares invoices, as needed.
- Certifies medical records copies, when appropriate.
- Attends all mandatory meetings and/or training sessions.
- Ensures supplies are available at designated facility.
- Submits company-related travel expense reports and original receipts to manager in a timely fashion.
- Complies with and provides guidance on Company Policies, as identified in the Company Handbook.
- Performs other appropriate duties, as assigned, to meet the needs of the department and the company.
- A High School Diploma or GED is required, some college preferred.
- RHIT Certification, preferred.
- A valid driver’s license and a history of safe driving.
- Ability to communicate effectively with clients, staff members and management.
- Experience with medical records or healthcare, beneficial.
- Knowledge of HIPAA privacy information standards, required.
- Medical terminology coursework, preferred
- RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required.
- Ability to travel.
- Just Posted
Supervisor of Client Services
- Innoved Institute, LLC
-
Village, IL
FULL_TIME
- Benefits: Competitive salary Dental insurance Health insurance Paid time off Training & development 1275 Brummel Ave Elk Grove Village IL 60007info@innovedinstitute.com www.innovedinstitute.com Superv...
- Just Posted
Production Supervisor
- Client Staffing Solutions Inc
-
Rolling Meadows, IL
FULL_TIME
- This job offer is not available in your country. Production Supervisor About Us : Set sail on a thrilling adventure with a leading innovator in the food processing industry. We’re on the hunt for a sp...
- 3 Days Ago
Retail Print and Client Services Supervisor - Key Carrier
- Office Depot
-
Oswego, IL
OTHER
- OverviewAt Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the perso...
- 1 Day Ago
ACCOUNT MANAGER, CLIENT SERVICES
- BrightSpring Health Services
-
Chicago, IL
FULL_TIME
- ACCOUNT MANAGER, CLIENT SERVICES Job Locations US-IL-CHICAGO ID 2024-140208 Line of Business PharMerica Position Type Full-Time Pay Min USD $75,000.00/Yr. Pay Max USD $75,000.00/Yr. Our Company PharMe...
- 10 Days Ago
Data Entry/ Client Services
- Integrity Insurance & Financial Services
-
Orland, IL
FULL_TIME
- Job description Bi-lingual English-Spanish Client Service-Data Entry Integrity Insurance and Financial Services, 2013 to 2023 Exclusive General Agent of the Year for Blue Cross Blue Shield of Illinois...
- 22 Days Ago
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0 Client Services Supervisor jobs found in Skokie, IL area
Customer Care Coordinator
- Zeus Fire and Security
-
Elk Grove Village, IL
- Role Overview The Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer ca...
- 6/3/2024 12:00:00 AM
Customer Support Coordinator
- North Bridge Staffing Group
-
Chicago, IL
- Job Title: Sales Customer Support Coordinator Location: West Loop, Chicago, IL Job Type: Temp to hire with converting sa...
- 6/2/2024 12:00:00 AM
Customer Care Coordinator
- Collabera
-
Elgin, IL
- Description Home Search Jobs Job Description Customer Care Coordinator Contract: Elgin, Illinois, US Salary: $21.00 Per ...
- 6/2/2024 12:00:00 AM
FT Customer Care Coordinator I (Work From Home)>
- One Call
-
Wilmette, IL
- [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Custome...
- 6/2/2024 12:00:00 AM
FT Customer Care Coordinator I (Work From Home)>
- One Call
-
Elmwood Park, IL
- [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Custome...
- 6/2/2024 12:00:00 AM
Customer Care Coordinator
- Zurn Elkay Water Solutions Corporation
-
Downers Grove, IL
- Customer Care Coordinator The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focuse...
- 6/1/2024 12:00:00 AM
Customer Service Coordinator
- Addison Group
-
Arlington Heights, IL
- We are seeking a dedicated Customer Service Coordinator/Dispatcher to join our Client's manufacturing team in Arlington ...
- 5/31/2024 12:00:00 AM
Customer Service Coordinator & Dispatcher
- Zoom Drain
-
Glenview, IL
- **ZOOM DRAIN** **Customer Service Coordinator & Dispatcher** **Glenview, IL - Part Time to Full Time** * Strong phone co...
- 5/31/2024 12:00:00 AM
About Skokie, Illinois
According to the 2010 census, Skokie has a total area of 10.06 square miles (26.06 km2), all land. The village is bordered by Evanston to the east, Chicago to the southeast and southwest, Lincolnwood to the south, Niles to the southwest, Morton Grove to the west, Glenview to the northwest, and Wilmette to the north.
The village's street circulation is a street-grid pattern, with major east-west thoroughfare every half-mile: Old Orchard Road, Golf Road, Church Street, Dempster Street, Main Street, Oakton Street, Howard Street, and Touhy Avenue. The major north-south thoroughfares are Skokie B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Supervisor jobs
$47,284 to $59,973
Skokie, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Client Services Supervisor do?
Client Services Supervisor in Des Moines, IA
Maintains a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff and co-workers.
November 02, 2022
Assists with planning and conducting meetings with subordinates to ensure compliance with established practices, to implement new policies, to present data, and to keep employees abreast of current changes and standards.
December 13, 2022
Client Services Supervisor
Manage and oversee continued development and implementation of a GGRC volunteer program including the creation and maintenance of a handbook and execution of onboarding and training for all volunteers.
December 10, 2022
Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the population the agency serves.
January 12, 2023
Monitor and evaluate vendor performance associated with IS Client Liaison and IT Asset Management operations and carries out company policies and procedures associated with vendor agreements.
February 11, 2023
Provide coaching and supervision of SWIFT/Stabilization Bed and IPS staff, participate in outreach efforts on behalf of the SWIFT/Stabilization Bed and IPS programs, assist in monitoring completion of required training of new staff, run staff meetings, provide administrative supervision, as well as essential administrative tasks, conduct staff evaluations, and oversee the organization and implement any ancillary groups.
February 13, 2023
Act as a liaison between the Implementation Managers/Client Managers and other internal teams to ensure that all partner needs are being met and we are operating within Compliance guidelines.
March 18, 2023
Develop policies, procedures and periodic performance reports for IS Client Liaison and IT Asset Management operations within UNS, based on ITSM and ITIL industry best practices.
April 27, 2023
Supervise team productivity, monitor workload, and address periods of peak volume, ensure quality and standards are consistently achieved and guidelines are followed and met.
May 05, 2023
Participate in counseling sessions of site personnel and makes probationary or termination recommendations when necessary.
May 17, 2023