Client Support Representative jobs in Vallejo, CA

The Client Support Associate is responsible for managing and supporting client interactions, ensuring a high level of satisfaction and effective communication between clients and the organization. This role involves providing exceptional service, addressing client needs, and supporting program delivery to help advance the organization's mission.

Client Support Associate Core Responsibilities:

• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing support.
• Build and maintain strong relationships with community members, understanding their needs and ensuring a positive experience.
• Facilitate regular communication with the local community to keep them informed about program updates, events, and organizational news.
• Assist in the planning and execution of client-related programs, services, and events.
• Coordinate logistics and ensure all aspects of client programs are delivered effectively and efficiently.
• Assist in developing and implementing donor outreach strategies to increase engagement and participation.
• Support the creation of marketing materials and communication campaigns targeted for the market.
• Help organize and promote client engagement events and activities.

Client Support Associate Qualifications

• Strong interpersonal and communication skills, with the ability to build relationships and handle customer interactions professionally.
• Excellent organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Demonstrated commitment to the mission and values of the organization.
• Knowledge of customer service, retail, sales, or other people-facing roles.
• Familiarity with data analysis and reporting tools.

Job Type: Full-time

Pay: $650.00 - $1,200.00 per week

Benefits:

• Professional development assistance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person