Client Technologies Technician jobs in Arizona

Responsibilities:
Overview:
This position provides advanced operational support for a business unit in the execution of daily activities in support of the SVB Go platform. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals. Assists in the identification of process inefficiencies or opportunities for improvement. May guide less experienced specialists on the team through knowledge in the area of work.
This is a hybrid position located in Phoenix, AZ and candidates must live within a commutable distance of this office location. The schedule for this role is typically Monday through Friday covering the closing shift (subject to change based upon business needs) of 8:30 AM - 5:30 PM Pacific Time.

Job Type: Contract

Salary: $20.28 - $28.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Customer service: 4 years (Preferred)
• Documentatiom: 2 years (Preferred)
• Client Support: 5 years (Preferred)

Work Location: Remote