Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Viking Client Services provides payment processing, recovery, claims management and collection services to clients across the country. For over 50 years Viking has been providing trusted leadership and innovative solutions in a demanding industry.
We are looking for a full-time Computer Technician (Help Desk Support) to work on site to support end users and execute IT requests . Flexibility on work schedules, as this position requires occasional night &/or weekends.
Additional responsibilities in this role include:
Qualifications:
Associates degree in Computer Technology or comparable experience
Other Skills:
This position will be a combination of onsite and remote work
Viking Client Services offer's full benefit package with includes a work-life balance schedule, comprehensive compensation package which includes vacation, medical, dental, vision insurance, short term, long term disability, life, accident insurance, mental health and 401(k) with employer match. In addition, we have a casual dress attire everyday, on-site cafeteria and fitness center, and offer a collaborative work environment.
Local candidates only as this position does require to work on site at our office in Eden Prairie, MN
www.vikingservice.com