Collections Representative jobs in Rochester, NY

Position Title: Collections Representative

Reports To: Manager, Credit and Collection

Company Overview:

Screenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Our goal is to create engaging, technology forward media solutions for all of our partners, both big and small. We take pride in a culture that values creativity, collaboration, and a passion for the distinct magic of the moviegoing experience, unrivaled in its impact and engagement.

Responsibilities:

• Foster, improve & maintain Customer Relations.
• Responsible for contacting clients with past due balances.
• Liaison with Sales, Operations and Billing. Departments to resolve client issues.
• Maintain Accurate History of Customer Contact.
• Heavy interaction with Sales Force
• Review Collection letters, Authorized credits and refund requests to assure their accuracy & completeness.
• Weekly Reports for Sales Department.
• Prepare, negotiate and monitor payment arrangements with past due clients.
• Prepare non-paying accounts for third party collections.
• Calculate, prepare & issue collection letters to delinquent clients.
• Spreadsheet Preparation of Detailed Account Statement of Customer History.
• Review Credit Balance Accounts.
• Reconcile client accounts
• Process Suspension of delinquent clients.
• Various Projects as directed by Manager.

Qualifications:

• 3-5 years commercial credit/collection experience.
• Demonstrated strong organizational and time management skill, able to juggle multiple conflicting deadlines simultaneously.
• Proven PC proficiency in Excel and Word - ability to read, build and manipulate Excel spreadsheets with ease.
• Exemplary customer service skills.
• Able to manage a heavy workload.
• Outstanding and precise written and oral communication skills.
• High school diploma or equivalent.

Screenvision does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, age, employment status, disability or veteran status or any other basis prohibited by federal, state or local laws. AA/EOE