Communications Officer jobs in Vowinckel, PA

Job Summary
As a Communications Officer / Dispatcher, you will be an asset to both Rostraver / West Newton Emergency Services and our sister agency, Sewickley Township Community Ambulance Service. Your primary responsibility in this role is to respond to emergency requests for EMS from multiple 911 PSAPs (Public Safety Answering Points) including Westmoreland, Washington, and Fayette County. It will be up to you to determine both the closest and most appropriately staffed unit to respond to each of these emergencies and dispatch them accordingly.

Duties
In addition to keeping up with radio communications, you will be generating Tripsheets / Patient Care Reports (PCRs) for our crews in EMSCharts, documenting all pertinent information from each call in our Daily Log Sheet in Microsoft Excel, and entering and/or retrieving information for Non-Emergency Transfers (NETs) and other special events from our calendar through Microsoft Outlook. Other duties include, but are not limited to:

• Answering the dispatch center phones and fielding incoming calls that will include NETs requests from facilities and citizens, general inquiries from RWNES & STCAS staff members, 911 PSAPs, or the public, and occasionally standby requests from neighboring EMS agencies.
• Sending text pages out to RWNES & STCAS staff for NETs, open shifts, upcoming events, and other general information.
• Notifying the On-Duty Supervisor and/or Director of any high priority incidents.
• Confirming that you have correctly completed all PCRs that you started during your shift.
• Providing a clear and accurate verbal shift report to your relief at the end of shift.
• Participating in the general cleanliness of the dispatch room by maintaining a clean workspace.

Schedule
During normal operations, RWNES has a single dispatcher on duty, but we may increase staffing during special events or large-scale incidents. Standard shifts are eight hours long, and run as follows:

• Daylight: 0700 to 1500
• Afternoon: 1500 to 2300
• Midnight: 2300 to 0700

Compensation
The base rate of pay for this position is $17.00 after completion of the 90-Day Probationary Period. During probation the pay is $16.50 hourly, paid bi-weekly.

Qualifications
The following qualifications are required:

• High School Diploma or GED
• Ability to pass a criminal background check
• Basic Computer Literacy

The following qualifications are preferred, but NOT required:

• Experience in public safety dispatching
• Experience in Healthcare / Emergency Medical Services
• Experience with Microsoft 365, specifically Outlook & Excel

To Apply / Contact Information

• Eligible applicants can submit resumes to BHeinlein@RWNES.org
• Alternatively, applications can be downloaded from our website at: https://www.rwnes.org/ and submitted in-person at our main station located at 100 Pleasant Valley Blvd, Belle Vernon, PA 15012
• For any questions, contact 724-872-9200 and ask for Brittany Heinlein or Hunter Stangroom

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 8 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Overnight shift
• Rotating shift

Ability to Relocate:

• Belle Vernon, PA 15012: Relocate before starting work (Required)

Work Location: In person