The Community Liaison reports directly to the Administrator and is responsible for guiding and coordinating all marketing and sales-related activities of the SYNERGY HomeCare business. This position includes developing relationships with referral sources and partners as well as generating new business and referrals for home care services.
The Community Liaison will be responsible for bringing in new clients to the business on a consistent and daily basis. Additionally, the Community Liaison will be responsible for collaborating with the Franchisee and Administrator to enhance client satisfaction and revenue growth.
We are currently seeking a Community Liaison to develop relationships with referral sources and generate referrals for home care services. This is a
position that requires daily face-to-face sales calls with referral sources. This individual must develop and execute plans that generate high-value clients. The ideal candidate has a proven track record of generating new business in the home care industry or in the healthcare or senior care industry and has established relationships that can start generating new business immediately.
Qualifications:
- A passion for senior care and client service
- Ability to establish rapport and build trust both with company staff as well as with referral
- sources and prospective clients
- Accountability for meeting client recruitment goals
- A desire to take a leadership role in growing the business
- Self-motivated with the ability to thrive with minimal direct supervision
- Possess at least two years of experience in healthcare or home care, working with the
- elderly, disabled, or individuals requiring supportive services (preferred)
- Sales experience is a plus
- Proficiency in computer skills (Google Suite, Excel, PowerPoint, etc)
- Must possess customer service skills and organizational skills
- Well-honed time management skills
- Exemplary communication skills, both verbal and written
Essential Duties and Responsibilities:
- Develop and execute plan to meet business development goals
- Establish and maintain relationships with referral sources, including hospital case
- managers, assisted living facilities, skilled nursing/rehab facilities, home health
- agencies, hospices, physicians’ offices, fiduciaries, etc.
- Complete daily face-to-face visits, make calls with referral sources for purposes of
- generating business leads.
- Plan and organize community marketing events to enhance our visibility in the
- community and generate new relationships and business opportunities.
- Bringing new clients in.
- Managing Marketing Plan and Sales Plan.
- Conducts prospect calls/visits to potential new referral partners; implements contracts
- and agreements to ensure sales goals are met.
- Organizes territory in geographical zones to maximize sales efficiencies.
- Conduct 35 - 40 sales calls/visits per week to a mix of medical and non-medical referral
- partners - new and follow-up calls/visits.
- Establishes a sales plan and actively utilizes it as a working tool.
- Develops a visitation schedule for existing referral partners to maintain and grow partner
- relationships.
- Develops and maintains prospects, clients, and maintain referral partners database for
- contacting and emailing lists.
- Tracks all networking events along with ROI
- Perform Home Assessments on all new clients as needed
- Weekly reporting of accountabilities
SYNERGY HomeCare offers:
Competitive pay
Direct deposit
401k
Paid orientation and ongoing training
Time-and-a-half pay for overtime and holidays
Employee recognition programs
This job description is not intended to be all-inclusive. The employee will be expected to
perform other reasonable duties as assigned.
Salary: $45,000-$55-000 base with bonus option depending on performance and results
Learn more about joining our team by emailing your resume to:
jobsmaumelle@synergyhomecare.com
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
License/Certification:
- Driver's License (Preferred)
Work Location: In person