Community Relations Liaison jobs in Wofford Heights, CA

Role

In support of AltaOne Federal Credit Unions Vision, Mission, Values and Culture, the Community Liaison is an essential role to support advocacy initiates in the state, county, and local government sectors, building relationships and being a point of contact for community groups, elected officials, and city level employees and leaders. The Community Liaison will support strategies to increase AltaOnes impact on the communities we serve, and build strategic partnerships and opportunities for the credit union.

Responsibilities

• Supports the organizations strategic plan and mission.
• Serve as a spokesperson to community groups, partners, decision makers, and elected officials in meetings, conferences, interviews, etc. when needed.
• Increase AltaOnes presence within California through increased work with the League.
• Build and support strategic partnerships and opportunities for AltaOne.
• Work with project zip code (though the League) to ensure accurate and updated information when collaborating with elected officials.
• Meet with elected officials share AltaOnes mission, and seek to find areas where AltaOne can add value to communities.
• Maintain positive, engaging relationships with elected officials and community leaders.
• Brainstorm and support initiatives to increase visibility and awareness of AltaOnes offerings as a credit union and community partner.
• Compile and track information for impact reports.
• Arrange for AltaOne to be included in all community initiatives, and assist in planning and coordinating of these events.
• Attend all networking events in the communities we serve.
• Become members of groups such as _______________________
• Oversee marketing materials to support the Advocacy Departments mission, and plan for distribution of said materials.
• Other duties as assigned.

Resource Management

• Allocate resources efficiently to maximize productivity and achieve goals.
• Instills a shared vision and provides leadership through effective goal setting, delegation, and communication.

Required Skills:

• Deep commitment to AltaOnes mission, and understanding of the inner workings of the credit union industry
• Solid knowledge of the different government agencies and community partnerships in the areas that we serve.

EDUCATION/CERTIFICATIONS/LICENSES

• Bachelor's degree (B. A.) from four-year college or university; MBA a plus; project management a plus.
• Experience in marketing and community development
• Previous related experience in a Credit Union and/or a financial organization a plus.
• Previous related experience in lobbying and advocacy a plus.

INTERPERSONAL SKILLS

• The ability to build strong relationships with internal and external stakeholders is imperative in this role to properly advocate in our communities.
• Excellent communication and interpersonal skills.

OTHER SKILLS

• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

ADA Requirements

PHYSICAL REQUIREMENTS

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
• Hybrid position that requires at least 2 days a week in-office
• Attend in-office meetings as needed
• Quarterly In person branch check-ins

MENTAL AND/OR EMOTIONAL REQUIREMENTS

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.