Compliance Manager - Healthcare jobs in Chicago, IL

About Streamline Healthcare Solutions

Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.

Streamline’s mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation’s premier behavioral health organizations using the latest web-based technology.

Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.

Employment visa sponsorship is not available for this position.

Summary of the Product Manager - State Compliance

The Product Manager is a strong customer advocate and is looked upon as a state level subject matter expert. You are responsible for the product planning and execution of assigned product modules throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the best practice strategies, product vision, and working closely with Implementation, Development, Sales, Marketing and Support to ensure revenue and customer satisfaction goals are met. Working in the Compliance Services team, the Product Manager is responsible for being the subject matter expert for assigned compliance modules. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Job Functions of the Product Manager - State Compliance

• Familiarize yourself with the existing product line’s capabilities and its potential impact on the market as a whole
• Define best practice approaches for SmartCare forms, documents, clinical workflows/pathways, operational workflows and billing requirements based on an understanding of each assigned state
• Work closely with SmartCare Product Managers to layer in required state level features or best practice approaches, and ensure that actionable work is always available for the engineering team.
• Work with the sales organization and account management teams as a subject matter expert for each state you are assigned.  
• Translate requirements into work backlog and ensure that appropriate level of detail is available:
  • Develop Business need
  • Review the technical approach to determine if it meets a best practice approach
  • Accept each update to make sure it meets state requirements
• Work closely with others in Product Management to ensure that features being developed meet the customer’s and/or state’s needs
• Work closely with the Sales, Account Management and Implementation Teams to ensure that everyone is positioned to successfully train on and implement new features
• Help ensure deadlines are met by facilitating conversations, clarifying requirements, and providing input on analysis, development, troubleshooting, testing, and accepting work where appropriate.
• Keep track of new functionalities being added as part of the Product Release cycles and maintain expertise on the product.

Requirements of the Product Manager - State Compliance

• Bachelor's degree (B.A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. 
• 3-5 years of EHR or EMR product manager experience, OR operational leadership or consulting with a behavioral health organization, preferably with a focus on compliance, regulatory, or interoperability.
• Complex problem solving
• Strong communication skills
  • Comfortable conversing with highly business oriented audiences
  • Ability to clearly and succinctly organize thoughts and ideas and convey them to others in their language
  • Ability to lead user group discussions
• Able to collaborate effectively in a team environment and deliver successful results
• Strong organizational skills
• Strong attention to detail

Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.