Compliance Specialist jobs in Anderson, IN

Director of Support and Quality Assurance

The Director of Support and Quality Assurance ensures the quality of services provided in multiple programs and coordinate efforts to maintain the high quality standards needed to enhance the continuing development of the individuals being served. Provide leadership, direction and oversight of QDDP staff and oversee quality of service for individuals with developmental disabilities.

Qualifications:

The Director of Support Quality Assurance must have a Bachelor's degree in Human Services related field, experience in mental health or developmental disabilities.

The Director of Support and Quality Assurance must have the ability to analyze, prioritize, delegate, coordinate and provide the needed follow up. Additionally, the Director of Support and Quality Assurance must have the ability to develop and maintain positive working relationships with the individuals receiving services, employees, other agencies and the general public.

Essential Duties and Responsibilities:

The Director of Support and Quality Assurance will work with Qualified Developmental Disability Professionals to ensure the array of services and supports coordinated with applicable BDDS and IPMG staff, families, guardians, and persons served. The Director of Support and Quality Assurance is responsible for coordinating activities to determine whether services and supports are in compliance with prescribed standards.

Essential Functions:

1. Develop needed training to ensure management of quality services.
2. Monitor compliance with organizational standards and licensing requirements.
3. Oversee training for QDDPs in regards to licensing/surveys.
4. Ensure QDDPs awareness of and adherence to all rules and regulations.
5. Assist in monitoring agency system for QA and follow up with recommendations.
6. Assist as needed in conducting investigations, monitor and resolve risk management and other concerns.
7. Analyze trends, training needs, current supervisory issues related to incident reports.
8. Provide technical assistance and functional supervision in support of operations management
9. Provide direct supervision of QDDP personnel.
10. Lead planning and support in all areas related to quality services.