Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The VCS SaaS Operations Manager drives the successful implementation and execution of all VCS (SaaS) software products and services including technical support, ensuring optimal performance, efficiency, and customer satisfaction. The Operations Manager collaborates closely with cross-functional teams, including development, sales, and marketing, to achieve business goals and deliver high-quality services to our clients.
Responsibilities:
Requirements:
Why VCS:
VCS is the OPTIMAL place to work because we:
Go For It: If you want to take advantage of this opportunity, send your résumé to jobs@vcssoftware.com.
Visual Computer Solutions, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
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Schedule:
Ability to Relocate:
Work Location: In person
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