Concierge - Casino jobs in Chattanooga, TN

The Center For Advanced Rehab at Parkside is looking for a reliable Concierge Coordinator to join our Team.

The Concierge Coordinator will be the first to meet and greet our residents, family, and friends, so the first impression of our facility depends on your friendliness and efficiency. The ideal candidate will be a competent and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. The goal is to contribute to an overall pleasant customer experience to contribute to the Concierge Team.

Hours: 9AM-8PM

Weekend requirement: must work either Saturday or Sunday

Responsibilities

• Welcome all residents upon admission.
• Act as the point of reference for Residents who need assistance or information.
• Understand the Resident’s needs, and provide them with personalized solutions.
• Respond to complaints and find the appropriate solution.

Skills

• Proven experience as concierge; experience in Nursing Homes or Medical facilities is an advantage
• Proficiency in English; multilingual is strong, preferred
• Excellent communication skills
• Polite and confident with a great deal of patience
• Ability in multitasking and time-management
• Aptitude in resolving issues with a customer-focused orientation
• Two years of the front desk or customer service experience

We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift

Experience:

• Concierge: 2 years (Required)
• Nursing home: 2 years (Required)

Work Location: In person