Concierge jobs in Benton Harbor, MI

Introduction

Properti Home Concierge is a home management service provider for second homes in Southwest Michigan and Northwest Indiana. Our focus is on home watch while Clients are away and concierge services that enhance a lifestyle upon the Clients’ return. Learn more about us at PropertiHC.com.

Properti Home Concierge is seeking a qualified person to join our Team in making a difference in people’s lives.

The ideal candidate is an exceptional quality and service-oriented individual who loves to help others, has Hospitality experience, has great written and verbal communication, is self-motivated, is a problem-solver, wants a flexible schedule and desires to increase his/her hourly availability.

Territory: Berrien County and Northwest LaPorte County

Job Description

Specific Responsibilities

• Perform home watch visits as scheduled looking for obvious issues in the home and around the property.
• Schedule and meet vendors onsite.
• Juggle multiple appointments daily and weekly
• Be agile as changes to schedule are warranted.
• Oversee vendor services and ensure completion and accuracy.
• Relay task or project related items with important and appropriate detail to vendors and to Clients.
• Communicate regularly in writing, phone calls, and texts to Clients and vendors.
• Book appointments and reservations.
• Coordinate multiple requests simultaneously.
• Create plans that use time and resources efficiently.
• Think proactively about the needs of the entire household.
• Make recommendations for the home and Client based on historical knowledge.
• Exercise confidentiality with all Client information.
• Genuinely care for Clients and their family.
• Show a sense of urgency when a home is open to risk.
• Make purchases and turn in receipts (company card provided).
• Plant flowers, change a lightbulb, receive or deliver packages, arrange pillows, grocery shop and put away, measure items, take out waste bins, turn off water sources, perform light organization tasks, and other as requested by clients and/or management.

Qualifications and Requirements

• Follow detailed, multi-step directions
• Communicate well in writing and verbally
• Attention to quality and service
• Problem solving skills
• Can-do attitude
• Punctual with reliable transportation and proof of insurance
• Use email and smart phone apps
• Familiar with simple home maintenance tasks
• Works well autonomously when needed and is self-motivated
• Multi-task and handle a fast pace
• Comfortable around family pets and be in a household environment.
• Cannot be afraid to get dirty.
• High School or GED
• Speak fluent English
• Lift up to 30 lbs, adequate vision and hearing
• Able to stand and walk unassisted

Most needs are daily from 8-5. Weekend availability a plus but not typical.

Please note this is a part-time opportunity and there is no guarantee of hours. Compensation will be discussed with qualified individuals.

Bonus Skills

• Bachelor’s Degree
• Hospitality Experience
• Interest in Home Improvement
• Project Management

To Apply in Full

Please submit resume and job-specific cover letter.

No phone solicitations at this time.

Job Type: Part-time

Expected hours: 10 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person