Configuration Management Analyst jobs in Olympia, WA

Description

Duties

• Provide leadership in the development and maintenance of a comprehensive tracking and monitoring system for performance metric reporting.
• Research, design, make recommendations, and implement scalable solutions along with best practice approaches for the agency performance management system and the Governor’s Results Washington system for the intended purpose of improved reliability and accuracy of information being provided to the Governor’s office and the Legislature.
• Collaborate with HCA IT, WATech, Microsoft, DES and program subject matter experts to develop and implement sustainable methods for tracking and monitoring performance measures in a manner that enhances interagency systems alignment that result in greater efficiencies for Washington taxpayers.
• Develop and implement agency-wide communication strategies around performance metrics with broad impact across departments and business units. Plan, facilitate, and provide expertise in key performance metrics in meetings with members of leadership at various levels throughout the agency, with other state agencies, and with external entities for the intended purpose of improving business processes that result in improved outcomes for Washington citizens.
• Use a variety of analysis tools to collect, store, manipulate, visualize, and interpret data.
• Communicate and present the findings of complex, multidimensional data analyses effectively in written and oral formats to a diverse group of stakeholders. Facilitate meetings with employees at various levels throughout the agency to gain an understanding of business processes and associated data uses.
• Analyze the recursive relationship between business processes, data collection, data uses, and data analysis. Coach, instruct, and develop business process owners and improvement teams regarding the use of data in decision-making. Collaborate with business process owners to develop, gather, and analyze meaningful performance measures to demonstrate the value and results of efficient and effective business processes.
• Creating documentation that defines standard work processes.

Qualifications

• Intermediate or advanced experience with Microsoft Office product suite (primarily Excel, PowerPoint, SharePoint).
• Three (3) years’ experience in two (2) or more of the following areas:

• public policy analysis
• leading business projects
• business process analysis
• process improvement methodology
• research and data analysis

• Five (5) years’ experience in two (2) or more of the areas listed in option 1.

• Seven (7) years’ experience in two (2) or more of the areas listed in option 1.

• Intermediate or advanced experience with Microsoft Office product suite (primarily Excel, PowerPoint, SharePoint).
• Nine (9) years’ experience in two (2) or more of the areas listed in option 1.

• Green Belt or Black Belt Lean Six-Sigma Certification.
• Experience with qualitative and quantitative data analysis.
• Intermediate or advanced experience with Microsoft Power BI.

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position.
• Current resume.

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!