Consumer Credit Manager jobs in Rapid City, SD

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose: The Lending Asset Manager plays a pivotal role in overseeing the health and performance of the lending portfolio. This multifaceted position involves managing loan workouts, restructuring, and modifications, as well as providing critical insights into loan profitability and pricing. The successful candidate will collaborate with cross-functional teams to optimize the overall yield of the loan portfolio.

Essential Duties/Responsibilities

• Develop and execute strategies for distressed loans, ensuring timely resolution and minimizing losses.
• Collaborate with legal and risk management teams to navigate complex loan restructuring scenarios.
• Generate regular reports on delinquencies across three lending areas: business, mortgage, and consumer.
• Analyze trends, identify risk factors, and propose mitigation strategies.
• Present findings to senior management and stakeholders.
• Evaluate loan-level profitability by assessing interest income, fees, and associated costs.
• Identify opportunities to enhance profitability through pricing adjustments or product offerings.
• Implement data-driven decisions to optimize returns.
• Set pricing for individual loans based on risk assessment, market conditions, and competitive landscape.
• Collaborate with underwriting teams to ensure pricing aligns with risk profiles.
• Calculate and monitor the total weighted yield of the loan portfolio.
• Monitor loan performance metrics, including default rates, loss severity, and recovery rates.
• Implement risk mitigation strategies to maintain portfolio quality.
• Communicate portfolio performance, trends, and strategic recommendations to senior leadership.

Other Duties/Responsibilities

• Ensure compliance with regulatory requirements and internal policies.
• Collaborate with lending teams, credit analysts, and finance departments.
• Monitor and assess the effectiveness of loan workout plans.
• Foster relationships with external auditors, regulators, and industry peers.
• Additional duties as assigned or required.

Job Knowledge

• Working knowledge of laws and regulations related to the credit union.
• Working knowledge of organization's policies/procedures and credit union's service philosophy.
• Working knowledge of the credit union's in-house computer system and internet.
• Working knowledge of process improvement/CPI principles.
• Advanced knowledge of lending products, credit risk assessment, and regulatory compliance.
• Advanced knowledge and proficiency in financial modeling and data analysis.

Job Qualifications (Skills)

Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

• Vision: A sighted person to handle cash transactions and verify financial transactions. Ability to complete necessary paperwork.
• Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
• Manual Dexterity: Ability to perform necessary computer-related input.
• Physical Mobility: Limited mobility required.
• Requires the ability to work flexible hours.

Job Qualifications (Ability)

• Ability to understand and follow complex written and verbal instructions and disseminate that knowledge in a clear and understandable format to others.
• Ability to express oneself clearly and concisely, both orally and in writing.
• Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under pressure.
• Ability to produce a high volume of work in a timely manner that is accurate, complete, and of high quality.
• Ability to think strategically and recommend solutions to complex problems.
• Ability to adapt to changing market conditions and evolving business needs.
• Ability to collaborate with multiple departments across multiple functional areas.

Job Qualifications (Education/Experience)

Job requires a four-year college level of language, math, and reasoning. Minimum of 5 years of experience in loan portfolio management, credit risk, or related roles required. Master’s degree in finance, economics, or related field preferred.

Working Conditions

• Personal Computer
• Presentation Aids
• Microsoft Office Suite
• Various Software Applications
• Salesforce

Work Environment/Physical Activities

Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.

Job requires limited physical effort. It is primarily a desk assignment. Ability to function in a fast-paced area. Ability to handle multiple tasks simultaneously. Ability to set and manage deadlines independently. Work creates normal fatigue daily. Work creates moderate stress during certain periods during daily routine. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a degree of attention to detail.

Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment. BHFCU adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of the Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.