Consumer Loan Collection/Recovery Supervisor jobs in Temple, TX

Description

Texell, named one of the Best Credit Unions to Work for in the NATION by the Credit Union Journal, is seeking a Consumer Loan Processor to work onsite at our Temple, TX headquarters. You will assist staff and members via phone and multiple digital channels.

Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial.

As a Consumer Loan Processor, you will:

• Support retail lending by processing all consumer loan applications for closing once underwriting decision has been made, including gathering supporting documentation from the member and preparing documents.
• Analyze and review documentation related to consumer loan applications with an emphasis on accuracy, legitimacy, and completeness of required documentation.
• Communicate effectively over the phone, via email, or in person with members and all parties involved to ensure closing deadlines are met.
• Complete various title work duties such as preparing title packets, duplicate title requests, and release of liens.
• Effectively communicate with staff and internal departments to respond to inquiries, resolve problems, and obtain additional information required to complete the request promptly and accurately.
• Audit booked loans for accuracy and correct any findings.
• Cross train on items such as Loan Adjustments, Total Loss Claims, Dealer Drafting, and Payoff Requests.
• Take the initiative to assist with problem solving, troubleshooting, and providing support in any area of the department as needed.

What we need you to have:

• A high-level attention to detail and excellent organization skills.
• The desire to work in a back-office setting. This is an onsite position.
• Open availability to work during the week and half-day Saturday. Preference is given to applicants with open availability.
• Banking and loan processing experience (highly preferred).
• Worked with their employer(s) for two or more years. Job loyalty is important to us!
• The ability to perform repetitive work - continuously performing the same work according to set procedures and sequence of pace efficiently and accurately each time.
• Integrity, team spirit, and the ability to thrive in a fast-paced and dynamic environment.

We want you to know:

• Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Vacation and sick time accruals start on your 1st day with the credit union and any unused time may roll over to the next year.
• Texell holds company events such as Yearly Awards Banquet, Employee Family Day, Back to School Supplies for your Kids, and more!
• We participate in sporting events such as the annual Corporate Challenge with the City of Temple (don't mess with our volleyball team!).
• Texell is passionate about helping our community and we volunteer for several events each month with our team called Texell Serves such as food pantry distributions, blood drives, Santa for a Senior, and many more!

Qualifications