Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Collection Supervisor
*This position is hybrid remote and will require work onsite at our north Austin, TX headquarters.
We’re looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you!
What you bring to the team:
Your day-to-day
As an experienced leader and coach, you will be an excellent active listener, outstanding communicator, and master problem solver. Your skills and responsibilities will include negotiating settlements, recommending additional collection steps, and working toward mutual goals for the member and Velocity. Additionally, you will support a positive and productive work environment by advancing management’s directives and consistently demonstrating a positive example for others.
Why Velocity?
At Velocity, our mission is to provide our members with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.
This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!
Work Schedule
Monday - Friday 8:30am - 5:30pm and occasional Saturdays 9:00am to 12:00pm. Employees may be required to work late based on department needs.
Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.
Clear All
0 Consumer Loan Collection Supervisor jobs found in Austin, TX area