Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.
Primarily responsible for leading the freight team and provides leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store. Works side by side with the freight team, but maintains accountability for truck unload, freight-processing, merchandising metrics, and presentation standards in the store. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery and furniture-related activities on the sales floor. Occasionally required to run a cash register, perform customer service on the sales floor, or assist with recovery as needed. Works collaboratively with store leadership to accomplish store merchandising goals and tasks to help drive overall store performance.
1. Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team.
2. Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.
3. Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.
4. Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis.
5. Provides feedback to store leadership regarding the team’s performance and ability to meet freight metrics.
6. Responsible for stockroom organization and cleanliness, including back stock control.
7. Prepares for upcoming merchandising efforts and reconciles all inventory transactions, in conjunction with store merchandising leadership.
8. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
Qualification
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Location: 1581 W Campbell Ave, Campbell, CA 95008
Location: 1581 W Campbell Ave, Campbell, CA 95008
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 37.5 per week
Benefits:
Payment frequency:
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Travel requirement:
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Ability to Relocate:
Work Location: In person
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