Consumer Loan Quality Assurance Auditor jobs in Tampa, FL
Consumer Loan Quality Assurance Auditor audits loan procedures to ensure adherence to protocols. Ensures loan quality as well as compliance with regulations. Being a Consumer Loan Quality Assurance Auditor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Auditor occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Consumer Loan Quality Assurance Auditor typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Quality Assurance Auditor jobs
Customer Service Quality Assurance Auditor
- Safepoint MGA, LLC
-
Tampa, FL
FULL_TIME
-
Job Summary
As a Customer Service Quality Assurance Auditor, you will ensure that our customer service meets and exceeds expectations. You will be responsible for monitoring, evaluating, and analyzing customer interactions to ensure adherence to company standards and compliance guidelines.
Duties and Responsibilities- Monitor customer service interactions, including phone calls and live chat, to assess quality and adherence to established standards
- Develop and implement quality assurance processes and procedures to enhance the overall customer service experience
- Analyze customer feedback and employee metrics to identify trends, patterns, and areas for improvement
- Collaborate with Underwriting and Service Managers to develop training programs and resources to address identified areas for improvement
- Generate reports and metrics to track quality assurance performance and trends over time
- Other projects and duties as assigned
Essential Functions- Ability to communicate verbally and in writing
- Ability to screen phone calls and chat transcriptions
- Ability to analyze data and reports and draw conclusions
- Ability to adhere to attendance schedule on-site
Qualifications- 2-3 years’ experience in Quality Assurance or Auditing roles
- 4-5 years’ experience in Customer Service or Call Center roles
- Experience in corporate training preferred
- High School Diploma or equivalent
- Proficiency with Microsoft Office products required
- Ability to work independently in a fast-paced environment
- Detail-oriented and exceptionally organized
- English and Spanish speaking and writing skills desired
Physical requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms
Working conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:- Prof. Development and Educational Assistance Programs
- Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
- 15 Paid Time-Off Days
- 3 Discretionary Days
- 5 Parental Leave Days
- 5 Jury Duty Days
- 5 Bereavement Days
- 8 Company Paid Holidays
- Health Insurance
- Dental Insurance
- Vison Insurance
- Short and Long Term Disability Insurance (company paid premium)
- Flexible Spending Accounts with Company Contribution
- Health Savings Accounts with Company Contribution
- Employee Life and AD&D Insurance
- Dependent Life and AD&D Insurance
- Company paid AAA Membership
- Company paid Identity Theft Protection
- Other Ancillary Insurance Benefit Programs
- And more…
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. - 5 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Tampa, FL
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
Quality Assurance Technician
- Trulieve
-
Tampa, FL
FULL_TIME
- “Trulieve Grows One Patient at a Time” If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desi...
- 21 Days Ago
Quality Assurance Data Processor
- Vortex Companies
-
Tampa, FL
FULL_TIME
- The Vortex Companies, LLC deliver cutting edge trenchless technologies and turnkey services to make the worlds water cleaner. We cost effectively renew water, sewer, and industrial infrastructures. We...
- 22 Days Ago
Quality Assurance Specialist
- Molekule
-
Lakeland, FL
FULL_TIME
- "Best Places to Work 2021" -SF Business Times Molekule is a science and clean technology start-up that has completely reinvented the air purifier using a revolutionary new technology. Powered by 20 ye...
- 22 Days Ago
Quality Assurance Associate
- Randstad@Work
-
Auburndale, FL
FULL_TIME
- Salary: $16 per hour none Reference: 1004308-2 This randstad at work job gives you the power to choose the job you want and complete hiring documents right from your smartphone so you can start faster...
- 2 Days Ago
Filters
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Consumer Loan Quality Assurance Auditor jobs found in Tampa, FL area
1st Shift Quality Control Inspector
- Express Employment Professionals - Bradenton
-
Bradenton, FL
- We are currently searching for hard-working Quality Control Inspectors for a position in the Bradenton/Sarasota area. Du...
- 4/25/2024 12:00:00 AM
2nd Shift Quality Control Inspector
- Express Employment Professionals - Bradenton
-
Bradenton, FL
- We are currently searching for hard-working Quality Control Inspectors for a 2nd Shift position in the Bradenton/Sarasot...
- 4/25/2024 12:00:00 AM
Quality Inspectors and Rework/Soldering Technicians
- Kelly
-
Seminole, FL
- A New Manufacturing Facility in Seminole is hiring. Quality Inspectors and Rework/Soldering Technicians Think the best j...
- 4/25/2024 12:00:00 AM
Quality Inspector
- The Kemtah Group
-
Oldsmar, FL
- A Quality Inspector job is currently available at Belcan in Oldsmar, FL 34677. This is a full-time direct position with ...
- 4/24/2024 12:00:00 AM
Quality Inspector
- IMS People
-
Saint Petersburg, FL
- Job Description Job Description Job Title: Quality Inspector Location: St. Petersburg, FL Duration: Long term Position P...
- 4/24/2024 12:00:00 AM
Quality Inspector I
- Jabil Inc.
-
Saint Petersburg, FL
- At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's...
- 4/24/2024 12:00:00 AM
Customer Service Quality Assurance Auditor
- Safepoint MGA, LLC
-
Tampa, FL
- Job Summary As a Customer Service Quality Assurance Auditor, you will ensure that our customer service meets and exceeds...
- 4/22/2024 12:00:00 AM
Quality Inspector
- Leonardo DRS, Inc.
-
Largo, FL
- Perform inspection activities, to assess conformance of products to the design as defined by the engineering drawings an...
- 4/22/2024 12:00:00 AM
About Tampa, Florida
Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood.
Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Auditor jobs
$54,855 to $75,484
Tampa, Florida area prices
were up 1.1% from a year ago
were up 1.1% from a year ago
What does a Consumer Loan Quality Assurance Auditor do?
Consumer Loan Quality Assurance Auditor in Omaha, NE
If you are a consumer loan quality assurance auditor than you most likely know that you are qualified for the job.
December 03, 2019
Consumer Loan Quality Assurance Auditor in Great Falls, MT
The quality control checklist becomes very extensive before final closure of an audited loan.
January 05, 2020
Consumer Loan Quality Assurance Auditor in Benton Harbor, MI
Consumer loan quality assurance auditing is a specialized field.
December 06, 2019