Consumer Loan Quality Assurance Manager jobs in Springfield, MA

Description

Conval is an industry leader in the engineering, marketing, and manufacturing of Severe Service Industrial Valves. We are dedicated to providing the highest quality products, all of which feature great durability and longevity. Some of the industries that we service are the power generation industry, refineries, pulp and paper plants, water treatment, oil and gas production, fertilizer, and chemical.

Comprehensive benefits package, including tuition reimbursement, medical and dental, life insurance, short-term disability, flex spending account, 401 K with company match and much more!

The Quality Assurance Manager will plan, coordinate, and the direct quality assurance program to ensure quality products consistent with established standards.

Essential Job Duties:

• Develop and implement quality assurance policies and procedures
• Conduct regular quality audits to ensure compliance with industry standards and regulations
• Oversee the implementation of quality control measures throughout the organization
• Collaborate with cross-functional teams to identify areas for improvement and implement corrective actions
• Analyze data and trends to identify opportunities for process optimization and efficiency
• Lead investigations into product quality issues and customer complaints
• Develop and maintain quality documentation, including standard operating procedures and work instructions
• Train employees on quality assurance processes and procedures
• Stay up-to-date with industry trends and changes in regulations related to quality assurance

Requirements

Education and Experience:

• Bachelor's degree in Engineering
• Non-Destructive Testing (NDT) Level III preferred
• Proven experience in quality assurance management, preferably in a manufacturing or production environment
• Strong knowledge of quality control principles, practices, and techniques
• Familiarity with ASME codes & standards
• Excellent analytical skills with the ability to analyze data and identify trends
• Strong attention to detail and a commitment to producing high-quality work
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Strong leadership skills with the ability to motivate and inspire others
• Ability to prioritize tasks and meet deadlines in a fast-paced environment