Job Title: Consumer Loan Processor

Position Location: Raleigh, NC. Onsite for 30 days and then hybrid thereafter.

Your impact:

As a Consumer Loan Processor, you'll have the opportunity to use your strong organizational skills as well as your analytical and detail orientation to complete complex pre or post-closing file review and funding of consumer loans (credit card, vehicle loans and personal loans); collect and evaluate loan documents and security instruments; maintain and manage loan files; and document receipt into information systems or manual reports. You'll also have the opportunity to use your strong communication and interpersonal skills as you interact with your internal and external customers.

The contributions you can anticipate making:

Processing consumer loan applications (to include auto loans, credit cards, and personal loans) for completion and accuracy, verifying information by phone, preparing loan documents and checking all stipulations prior to booking the loan.

• Using electronic systems to communicate, transmit, and receive loan information to and from members, internal team, and 3rd party vendors, as needed, to originate loans, in addition to electronic lien perfection.

Disbursing Credit Union funds in accordance with our lending guidelines and ensuring proper documentation is completed to maintain collateral integrity and compliance with federal lending regulations.

• Providing excellent member service by email and phone to obtain any additional items needed to close the loan and to finalize the terms and agreements with the member as needed.

• Performing support functions such as funding new loan accounts and Episys entry.

• Troubleshooting and resolving member and internal inquiries in a timely, friendly, and accurate manner.

• Building and maintaining relationships with branch staff, third party vendors, business partners, members, and other internal/external customers.

To be successful in this role, you will be:

A detailed-oriented person who enjoys making sure things are correct and "done right."

An individual who derives satisfaction from taking a concern or problem and seeing it through to resolution.

An organized person for whom time management and the ability to establish priorities comes naturally.

A person who derives a feeling of competence from thoroughly understanding the legalities that go along with their career.

Someone who's comfortable handling confidential information and enjoys working with details.

Interested? Here's what we need to see on your resume:

Experience:

• At least one year of consumer lending experience including processing of auto loans, credit cards, personal loans and home equity

Education:

• High school diploma or equivalent

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 05/08/2024

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

• Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans