Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
LOAN SERVICING SPECIALIST
DEPARTMENT: Loan Servicing REPORTS TO: Loan Servicing Manager, SVP SUPERVISES: N/A
LOCATION: Evansville Region – Operations Center FSLA: Non-Exempt STATUS: Full-Time
OFFICER STATUS: N/A
HOURS: Monday – Friday, 8 am – 5 pm *Overtime may be required if business and staffing needs dictate.
First Federal was established on Evansville, Indiana’s Westside in 1904 and is a community bank currently serving communities in the tri-state area with several branch locations in Posey, Vanderburgh, Henderson, Warrick, Daviess and Pike Counties.
Full-time employees of First Federal are offered a comprehensive benefit package including Paid Time Off, up to 11 paid Holidays, 401k, ESOP, company paid Disability and Life insurance and Health and Wellness Options including Medical, Dental, Vision, Life and Supplemental Insurance. Our Part-time employees are eligible for up to 11 paid Holidays and can choose to enroll in Dental, Vision and Supplemental Insurance, and participate in clinic healthcare services.
Aside from that, all employees can expect to receive discounted bank services such as free checks, discounts on loans, waived processing fees and much more.
Diversity and Inclusion
First Federal is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At First Federal, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
POSITION SUMMARY:
General responsibilities for this position include loan payment processing, loan payoff processing, title filing, new loan review on the core system, and file maintenance on loans. This position is also responsible for answering incoming calls to the department and assisting customers and branches with questions involving the servicing of their loans and other general functions of Loan Servicing as assigned. Responsible for all BSA related functions.
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