Consumer Payment Processing Clerk jobs in Lorain, OH

Who We Are:

NOMS Healthcare provides a different approach to healthcare. We are physician owned and physician lead, where patient care is top of mind for all employees. Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients. NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens. We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio.

Company culture is at our core! Our core values are more than just words; they are a way of life! We believe in being patient centered, providing high quality service, teamwork, focusing on the communities we serve, and building trust. Do our values speak to you?  We are rapidly expanding and want you to join our team!

We are rapidly expanding and want you to join our team!

The Challenge (Job Summary)

As a payment processor, you have the opportunity to live our core values every day by helping our patients in all walks of life, providing high quality care, working with an excellent team, being a trusted resource for our patients and team members, and having an impact in the community through our engagement and volunteer efforts. In addition, the ideal candidate will be responsible for recording and processing payments from patients and Insurance.

Your Day to Day & Essential Functions:

• Complies with HIPAA and OSHA regulatory requirements.
• Accept, document, and issue receipts for payments made in person, over the phone, online, or through the mail.
• Works closely with internal departments to resolve all payment issues.
• Provides excellent customer service.
• Meet department standards for quality, quantity and turn-time standard.
• Makes daily payment changes for clients via email and communication from other departments.

What You Need to Succeed (Competencies, Education):

• High School Diploma or GED.
• Experience in billing environment preferred.
• Epic experience preferred but not required.
• Able to organize and process office workflow efficiently and effectively.
• Demonstrated knowledge in medical terminology and insurance explanation of benefits verbiage
• Proven abilities with computer programs, especially spreadsheets/Excel.
• Ability to communicate effectively in written and verbal form.
• Ability to work individually and on a team.
• Ability to multitask.

What We Offer You:

A Wonderful Environment: This position is based in the administration office in Amherst, Ohio. The office has a great team full of positive people, and the opportunity to work with stellar patients.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay: We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Equal Employment Employer: We strive to have a diverse team, and are proud to welcome minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity.

Working Conditions & Physical Demands: There is a combination of exam rooms and medical offices. There is frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment.

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