Contact Center Representative jobs in Birmingham, AL
Recently Added Contact Center Representative jobs
Contact Center Manager
- Ashley HomeStore
-
Bessemer, AL
FULL_TIME
-
- Strategically lead and develop a team of 10 customer care representatives to improve and enhance the customer experience by setting and maintaining clear accountable performance measures.
- Help define the expected level of customer experience and communicate it to the team
- Assist in designing a high performing cross-sell function for the call center team
- Oversee the achievement and maintenance of customer experience KPIs and standards
- Report defined KPI?s to the executive team
- Plan, prioritize and delegate work tasks to ensure proper functioning of the department
- Ensure the necessary resources and tools are available for quality customer service delivery
- Personally handle the most complex and escalated customer service issues
- Identify and implement strategies to improve quality of service, sales opportunities, productivity and profitability
- Evaluate staff?s performance and implement coaching and development plan when needed
- 1 Month Ago
Sales Representative
- Alfa Insurance Sales Representative
-
Hanceville, AL
FULL_TIME
- Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
- Just Posted
Sales representative
- Alfa Insurance Sales Representative
-
Trussville, AL
FULL_TIME
- Benefits / Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting appr...
- 14 Days Ago
Senior Contact Center Advocate | Part-Time
- Avadian Credit Union
-
Hoover, AL
PART_TIME
- DescriptionSenior Contact Center Advocate - Part-TimeRate: $23 per hour Part-Time BenefitsWork from Home Opportunity After Training PeriodSince Avadian Credit Union's inception in 1934, we have upheld...
- 28 Days Ago
Senior Contact Center Advocate | Full-Time
- Avadian Credit Union
-
Hoover, AL
FULL_TIME
- DescriptionSenior Contact Center Advocate - Full-TimeRate: $23 per hour Comprehensive Benefits PackageWork from Home Opportunity After Training PeriodSince Avadian Credit Union's inception in 1934, we...
- 29 Days Ago
Call Center Representative
- Cellular Sales
-
PELHAM, AL
OTHER
- Cellular Sales Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by ...
- 19 Days Ago
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0 Contact Center Representative jobs found in Birmingham, AL area
Client Services Associate
- StoneX
-
Birmingham, AL
- Connecting clients to markets and talent to opportunity With 4,300 employees and over 400,000 retail and institutional c...
- 4/27/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Tuscaloosa, AL
- POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
- 4/27/2024 12:00:00 AM
Customer Service Representative
- WATKINS CLEANERS INC
-
Birmingham, AL
- Job Description Job Description Job Summary We are seeking a Customer Service Representative to join our team. In this r...
- 4/26/2024 12:00:00 AM
Client Services Associate
- ITAC Solutions
-
Birmingham, AL
- ITAC Solutions offers value driven recruitment solutions to passionately connect great people with great companies. We a...
- 4/24/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Tuscaloosa, AL
- POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
- 4/24/2024 12:00:00 AM
Bilingual Customer Service Representative
- Sequence Health
-
Birmingham, AL
- Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value syste...
- 4/23/2024 12:00:00 AM
Full Time | Customer Service Representative
- Sequence Health
-
Hanceville, AL
- Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value syste...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Mazzella Lifting Technologies
-
Birmingham, AL
- Job Description Job Description Customer Service Representative The Customer Service Representative will partner with ou...
- 4/23/2024 12:00:00 AM
About Birmingham, Alabama
Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$31,031 to $40,773
Birmingham, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Contact Center Representative do?
Contact Center Representative in Florissant, MO
Organizes and prioritizes work with little direction.
March 06, 2023
Contact Center Representative in Fort Smith, AR
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
March 09, 2023
Contact Center Representative in Jacksonville, FL
Act and register with the Nationwide Mortgage Licensing System and Registry (registry) and maintain a current registration as a Mortgage Loan Originator (“MLO”).
January 30, 2023