Contact Center Sales Coach jobs in Bellingham, WA

Brigid Collins Family Support Center is hiring mental health counselors excited to be a part of an organization committed to excellence in service to the community and workplace culture. We are an intentional, solution-focused, positive, playful, passionate, and hard-working group, and we offer a collaborative environment that promotes wellness and personal and professional growth. Ongoing training and professional development opportunities are provided.

Flexible hours are typical. This position is based in Whatcom County. 

JOB DESCRIPTION

Title: Parenting Coach

Group: J Advanced Specialties

Supervised by: Director of Clinical Programs

Purpose: Deliver services and complete tasks that require advanced skills sometimes with skills in more than one program or service type. Requires complex decision making and prioritization skills, advanced level of efficiency and self-initiation, advanced communication and interpersonal skills. Responsible for developing and/or implementing new strategies that will increase the likelihood of successful outcomes related to their own work and the work of others. Responsible for orientation and support regarding the work of others sometimes in more than one service area. Requires the ability to develop and maintain partnerships.

Primary responsibilities include, but are not limited to:

• Provide Evidence-Based Program (EBP) specific assessments, coaching, and teaching sessions to children, parents and/or caregivers.
• Manage referrals for appointments;
• Complete required paperwork by due dates including case notes and billing;
• Maintain licensure requirements;
• Must complete training per contract requirements;
• Meet and maintain standards and contract requirements for all EBP quality assurance, improvement, and training activities.
• Develop and maintain collaborative relationships with contractors, referrers, community partners and model trainers/consultants;
• Attend agency mandatory meetings, supervision and required trainings.
• Other related duties as assigned.

Qualifications: Master’s degree required. Associate Licensed Mental Health Counselor, Marriage and Family Therapist or Social Worker with the State of Washington required. Two years relevant professional experience required. Prior training and experience in an evidence-based treatment model for childhood trauma preferred. Fluency in Spanish and English desired.

Benefits: Brigid Collins offers all eligible employees medical, dental and vision insurance.  After one year of employment, employees who regularly work 20 or more hours per week will receive an employer contribution to be placed in a 403(B) retirement account.