Contact Center Sales Coach designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Being a Contact Center Sales Coach supports evaluating sales performance and product knowledge. May require a bachelor's degree. Additionally, Contact Center Sales Coach typically reports to a manager or head of a unit/department. The Contact Center Sales Coach gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Sales Coach typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Are you looking for a career full of growth and opportunities? This could be the job for you! Reliant Holdings Inc. is hiring Contact Center Agents to join our growing call center.
Indiana PA
Reliant Holdings Inc.
1707 Warren Road Indiana PA 15701
Starting at $14/hr.
40 hours/Full Time
Paid training
Responsibilities:
Provide professional and friendly customer service while following the script
Answer customer questions and concerns with a one-call resolution.
Multitasking to answer emails and live chat.
Efficiently and accurately updating customers' accounts and information.
Provide 100% customer satisfaction
Abilities and Requirements:
A passion for providing quality customer service.
The ability to handle difficult situations and resolve conflicts.
Attention to detail, active listening skills, and multi-tasking skills.
The motivation to work independently toward a team goal.
The ability to perform basic computer navigation and typing.
Reliable transportation
Position:
Full time
40 hours
Shifts:
Morning (Required)
Mid-Day (Required)
Evening (Required)
Weekends (Required)
Salary:
$14.00 per hour
Benefits Available:
Paid Training
Tenure-Based Pay Raises
401k Plan
Bonus Opportunities
Dental & Vision Insurance
Paid Vacation, Personal Days, and Sick Days
Discounted Gym Membership
Advancement Opportunities
Interested Applicants:
Please visit our company website: http://www.reliantholdings.com
Applications can be submitted in response to this advertisement, or apply in person at:
Reliant Holdings, Inc.
1707 Warren Road
Indiana, PA 15701
724-465-6075
Experience:
Call Center: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
English (Required)
Work authorization:
United States (Required)
Work environment:
Call Center
Communication method(s) used:
Phone
Live Chat
Text
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Shift:
Work Location: In person
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