Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Overview:
NYC Joint and Spine center is seeking a Surgical Scheduler to join our team! We are a brand- new state of the art multi-specialty ambulatory surgical center in Englewood, New Jersey.
Description:
The Surgical Scheduler is responsible for coordinating the scheduling of procedures according to the center's policy to meet the needs of the patient and physician. This role is vital to the efficiency of the center and its volume.
What we are seeking:
What we Offer:
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
Healthcare setting:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Contact Center Scheduler, Sr. jobs found in Bergenfield, NJ area