Contact Center Scheduler, Sr. jobs in High Point, NC

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. Production Scheduler/Planner- Engineering
  • Actalent
  • Randleman, NC OTHER
  • Description:

    This individual will be responsible for planning, organizing, and maintaining the Shop Floor Schedule (SFS). The SFS is a planned production assembly schedule, in weekly capacity-constrained sections, that is derived from the Master Production Schedule (MPS). The goals of the Scheduler are production efficiency, velocity, and on-time completion of Shop Operations and Shop Orders to Original Customer Promise (OCP). The Senior Production Scheduler works together with the Master Scheduler to ensure plant loading that results from the SFS neither under (passing up capacity) or overloads available capacity (causing late deliveries to OCP). The Senior Production Scheduler also works together with Manufacturing Engineering, Purchasing, and Material Analysts to ensure plant loading from the SFS takes into consideration material availability.

    Top Skills Details:

    erp, Production Scheduling, manufacturing environment

    Additional Skills & Qualifications:

    • 5 years of direct, hands-on production scheduling experience in manufacturing or related industry.

    • Bachelor’s degree preferred.

    • APICS – CPIM certified preferred, or similar academic qualification.

    • A high level of communication skills (verbal & written) is required.

    • Advanced skills and experience with ERP systems used in manufacturing environment.

    • High level of proficiency with MS Excel.

    • Demonstrated analytical skills – ability to review and analyze data and use in decision making processes. .

    • Ability to catalyze action and drive successful resolution to problems that inhibit on-time completion of shop operations and orders to original schedule (OCP).

    Experience Level:

    Intermediate Leve

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

    Diversity, Equity & Inclusion

    At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    • Hiring diverse talent
    • Maintaining an inclusive environment through persistent self-reflection
    • Building a culture of care, engagement, and recognition with clear outcomes
    • Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

  • 1 Day Ago

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Scheduler
  • Westchestor Manor
  • High Point, NC FULL_TIME
  • Staffing Coordinator for Westchester Manor Skilled Nursing Home in High Point Purpose of your position: The Primary purpose of the position is the compliance of staffing requirements for the skilled n...
  • 10 Days Ago

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Center Human Resource Manager
  • Meridian Center
  • High Point, NC FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 22 Days Ago

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Production Order Scheduler
  • Hightower
  • High Point, NC FULL_TIME
  • The Production Scheduler interfaces with Manufacturing, Supply Chain, Client Services to develop and implement optimized production schedules to meet customer delivery dates on all orders. These sched...
  • 18 Days Ago

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Surgery Scheduler/Coord.
  • Wake Forest
  • High Point, NC FULL_TIME
  • Job Summary: Provides support by welcoming patients and customers, scheduling procedures, and communicating information to Medical Center staff. Ensures departmental tasks are completed efficiently an...
  • 14 Days Ago

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Hospice Aide Scheduler
  • Hospice of The Piedmont, Inc
  • Asheboro, NC FULL_TIME
  • Essential Duties Verifies coverage of needed nurse aide visits by completing the daily schedules for nurse aides in a timely manner, taking into account patients’ plans of care, patients and family ne...
  • 29 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in High Point, NC area

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Maintenance Industrial (Flexible Schedule)
  • Pactiv Evergreen
  • Greensboro, NC
  • Overview: MAINTENANCE MECHANIC| HIRING IMMEDIATELY| GREENSBORO,NC available shifts: 7PM to 7AM 7AM-7PM ROTATES EVERY 6 W...
  • 4/25/2024 12:00:00 AM

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CNA Care Coordination/Scheduler
  • PruittHealth
  • Kernersville, NC
  • CERTIFIED NURSE ASSISTANT - CARE COORDINATION Join the PruittHealth family, where the health and safety of our workforce...
  • 4/24/2024 12:00:00 AM

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Installation Scheduling Coordinator-Bilingual-Greensboro
  • Atlanta Flooring Design Centers
  • Greensboro, NC
  • Job Description Job Description The Installation Scheduling Coordinator is responsible for reviewing all scheduled jobs ...
  • 4/24/2024 12:00:00 AM

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Registered Nurse (RN) Flexible Scheduling
  • Pine Acres Center for Nursing and Rehabilitation
  • Lexington, NC
  • Pine Acres Center for Nursing and Rehabilitation - NOW OFFERING DAILY PAY! We are pleased to offer a voluntary benefit f...
  • 4/24/2024 12:00:00 AM

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Central Scheduling Staffing Office Registered Nurse General
  • Novant Health external-icims
  • Winston-Salem, NC
  • Overview Professional Nursing Resource Team (PNRT) RNs are responsible for providing safe, continuous quality patient ca...
  • 4/23/2024 12:00:00 AM

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Central Scheduling Staffing Office Registered Nurse General
  • Novant Health external-icims
  • Winston-Salem, NC
  • Overview Professional Nursing Resource Team (PNRT) RNs are responsible for providing safe, continuous quality patient ca...
  • 4/23/2024 12:00:00 AM

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Central Scheduling and Staffing Office (CSSO) Registered Nurse
  • Novant Health external-icims
  • Winston-Salem, NC
  • Overview Professional Nursing Resource Team (PNRT) RNs are responsible for providing safe, continuous quality patient ca...
  • 4/23/2024 12:00:00 AM

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Bulk Transportation Scheduler
  • Syngenta India Ltd.
  • Greensboro, NC
  • Job Description Bulk Transportation Scheduler - ( 18039402 ) **Passion for customers** Deliver a positive experience for...
  • 4/22/2024 12:00:00 AM

High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America. High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,037 to $72,826
High Point, North Carolina area prices
were up 1.5% from a year ago

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