Contact Center Scheduling Manager jobs in the United States

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020

Leader of Contact Center Banker Platform Management
  • Wells Fargo Bank
  • Woodside, CA
  • This leader will own the end-to-end Contact Center banker platform including the future CRM platform for the contact center, the Banker Desktop, Customer Information View (CIV), and enabling ...
  • 6 hours ago

Account Manager - Audio Video Integration
  • Guitar Center
  • San Francisco, CA
  • Generates proposals, which must include areas of concern, the scope of service, schedule, and ... Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Gu
  • 13 hours ago

Clinical Manager
  • The Surgery Center at Orthopedic Associates
  • Poughkeepsie, NY
  • The Surgery Center at Orthopedic Associates is seeking a qualified Clinical Manager to assume the ... Responsible for determining proper daily staffing and schedules staff according to budget
  • yesterday

Visual Merchandiser (Retail-Garden Center)
  • Armstrong Garden Centers
  • Dublin, CA
  • This position serves as the point of contact for the entire garden center in regards to visual ... Follow safe work practices and report any unsafe working conditions to management * Perform other ...
  • yesterday

SCHEDULE - Scheduling Specialist
  • Center for Diagnostic Imaging
  • Federal Way, WA
  • As a Scheduling Specialist, you will be the first point of contact for patients and referring professionals -- answering phones, scheduling appointments, and managing faxes. This position is 9:00am-5 ...
  • 2 days ago

Loan Administration Manager 4
  • Wells Fargo Bank
  • San Antonio, TX
  • During the application process, ensure your contact information (email and phone number) is up to ... Responsible for a call center environment that includes the understanding of call scheduling and ...
  • 2 days ago

Contact Center Representative @ $15/Hr (3 Months Contract)
  • Compunnel Inc.
  • Vancouver, WA
  • Perform this by scheduling appointments for sales and service using iRIS (Rentokil Information ... manage customer relationships. o Make sure colleagues have the support, tools and training to do ...
  • 3 days ago

Medical Records Manager -
  • Prestige Care
  • Centralia, WA
  • The center specializes in short-term rehabilitation and skilled nursing care, with the goal of ... Any Questions Contact: Prestige Care is about people ...
  • 4 days ago

Income Estimation for Contact Center Scheduling Manager jobs
$90,150 to $126,208