Contact Center Scheduling Manager jobs in the United States

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021

Manager, Event Operation Center - Remote Nationwide
  • UnitedHealth Group
  • Cambridge, WI
  • Work schedule : Ability and willingness to work between the hours of 7:00 AM - 11:00 PM Monday ... Serve as point of contact for contract meetings, development, and process improvements as it ...
  • 2 hours ago

Medical Case Manager
  • Northwest Medical Center
  • Pompano Beach, FL
  • Days (rotating weekends) SCHEDULE: Full-time RN Case Manager Full-time (FTE 1.0), Days, Rotating ... Northwest Medical Center offers supportive management, great benefits and flexibility. A 228-bed ...
  • 8 hours ago

Medical Case Manager
  • Parkridge Medical Center
  • Chattanooga, TN
  • PRN SCHEDULE: PRN/Per Diem At HCA Healthcare, we are committed to caring for patients with purpose ... Jump-start your career as a Case Manager today with Parkridge Medical Center. We are committed to ...
  • 2 days ago

Surgery Scheduling Specialist
  • Providence Health & Services
  • Portland, OR
  • ... Managers, Charge nurses, and Anesthesia Coordinator with daily facilitation of the schedule. The Surgical Services Scheduling Specialist serves as the liaison and first contact of communication for ...
  • 2 days ago

Assistant Visitor Center Manager, Hospitality & Sales
  • Pernod Ricard USA
  • Napa, CA
  • ... scheduling, floor management, opening and closing procedures for each business day. Manage the ... First point of contact to troubleshoot reservation system issues when required; support an ...
  • 3 days ago

Store Manager
  • Guitar Center
  • Clackamas, OR
  • Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales ... E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online and Contact Center sales ...
  • 3 days ago

Contact Center Representative - Medical (Child Requisition)
  • Neighborcare Health
  • Seattle, WA
  • ... scheduling and messaging needs, and provide consistent, accurate, and efficient services that ... Resolve patient requests in one call/contact or successfully manages prolonged or complex issues ...
  • 5 days ago

Customer Service Account Manager
  • Technology Resource Center of America LLC
  • Denton, TX
  • The OPT Account Manager is responsible for planning, scheduling and monitoring project tickets independently or as part of a team, as well as serving as the central point of contact for the project ...
  • 6 days ago

Income Estimation for Contact Center Scheduling Manager jobs
$91,870 to $128,610