Contact Center Specialist jobs in Miami, FL
Recently Added Contact Center Specialist jobs
Contact Center Supervisor
- CDR Companies
-
Miami, FL
FULL_TIME
-
Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support agents after training by monitoring their progress, reviewing agent’s unavailable status, and providing with ongoing coaching opportunities to meet Contact Center KPI’s (80/20 – 5% abandoned rate)
Contact Center Supervisor will assist in hiring, training agents, coaching for career development for knowledge and skills and provide disciplinary actions when appropriate.
- Provide excellent customer service
- Schedule weekly/bi-weekly meetings
- Ability to multi-task in a fast-pace environment
- Must be able to work in a flexible schedule as needed
- Listen to calls to ensure Call Quality Standards are met
- Complete IT escalation cases and daily call monitoring report within 72 hours or less
- Must be ablet to travel during disaster and/or deployment activation
- 8 Days Ago
Contact Center Supv
- PRIDE Enterprises
-
Homestead, FL
FULL_TIME
- Description: JOB SUMMARY: Responsible to perform supervisory functions at the Televerde Contact Center, located at Homestead Correctional Institution, Florida City, and supervise up to 20 inmate worke...
- 16 Days Ago
Contact Center Representative I
- EdFed
-
Miami, FL
FULL_TIME
- Job Summary: The Contact Center Representative performs an essential service role by providing world class experience to the credit union’s membership. This position is responsible for assisting our m...
- 18 Days Ago
Contact Center Supervisor
- Alivi
-
Miami, FL
FULL_TIME
- Job SummaryA dedicated Contact Center Supervisor who can coach & motivate Customer Service Representatives (CSR) as they field calls from clients. The Contact Center Supervisor will hire employees & a...
- 18 Days Ago
Contact Center - Temp Support
- Ocean Bank
-
Miami, FL
OTHER
- Overview The Contact Center is responsible for providing superior customer service with the yearning to help respond to inquiries from both internal and external customers, respectfully and profession...
- 22 Days Ago
Call Center Supervisor
- Inktel Contact Center Solutions
-
Doral, FL
FULL_TIME
- Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter—and our Ops. Supervi...
- 1 Month Ago
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0 Contact Center Specialist jobs found in Miami, FL area
Song/Customer Tech: Customer Service CCaaS Technology Lead
- Accenture
-
Miami, FL
- We Are: Accenture Songa new breed of agency thats all about the Experience. For us, customer experience is not an add-on...
- 12/16/2024 12:00:00 AM
Short Term Call Center/CSR 7days $23-$28/Hr in PLANTATION
- RemX
-
Cooper City, FL
- Job Description Job Description RemX Staffing is looking for Customer Service Representatives for a short project for ou...
- 12/16/2024 12:00:00 AM
Short Term Call Center/CSR 7days $23-$28/Hr in PLANTATION
- RemX
-
Plantation, FL
- Job Description Job Description RemX Staffing is looking for Customer Service Representatives for a short project for ou...
- 12/16/2024 12:00:00 AM
$28hr *QUICK HIRE* (Onsite in FL) Customer Service Rep
- RemX
-
Fort Lauderdale, FL
- Job Description Job Description ONE WEEK PROJECT 12/28 – 1/3 MUST WORK ONSITE FOR PROJECT Title: Onsite Call Center Rep ...
- 12/15/2024 12:00:00 AM
Call Center Sales Manager $100K-150K+
- Boutique Business Development Firm
-
Fort Lauderdale, FL
- Job Description Job Description Company: Boutique Business Development Firm Specializing in helping companies in 5 verti...
- 12/15/2024 12:00:00 AM
Revenue Cycle Account Representative
- Miami Jewish Health
-
Miami, FL
- Description Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the...
- 12/14/2024 12:00:00 AM
Customer Service Rep | 1 Week | $23 - $28
- RemX
-
Hollywood, FL
- Job Description Job Description Title: Customer Service Rep Employment Type: Contract Project - 1 week Location: Plantat...
- 12/12/2024 12:00:00 AM
Patient Access Representative 3 (On-Site)
- The University of Miami
-
Miami, FL
- Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
- 12/12/2024 12:00:00 AM
About Miami, Florida
Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most populous county in Florida. The city covers an area of about 56.6 square miles (147 km2), between the Everglades to the west and Biscayne Bay on the east; with a 2017 estimated population of 463,347, Miami is the sixth most densely populated major city in the United States. The Miami metropolitan area is home to 6.1 million people and the seventh-largest metropolitan area in the nation. Miami's metro area is the second-most populous metropolis i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Specialist jobs
$32,725 to $43,003
Miami, Florida area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Contact Center Specialist do?
Contact Center Specialist in Boston, MA
Facilitates new patient pre-registration and maintains accurate patient demographic data, insurance and eligibility information, and referral data in our scheduling systems.
March 01, 2023
Demonstrates working knowledge of insurance concepts and coverage and provides appropriate information to patients on participating and non-participating payors.
May 06, 2023
Contact Center Specialist in Reno, NV
Manage and resolve customer complaints.
March 17, 2023
Obtain pre-authorization for exams and procedures.
March 28, 2023
Contact Center Specialist in Reston, VA
Interact directly with client management and operational staff.
April 22, 2023