Content Producer jobs in Boise, ID

Job Summary:

We are looking for a Content Writer to produce versatile, high-quality care FAQ and troubleshooting content that contributes to the overall success of our products and assisted care partners. We are looking for someone who can quickly produce versatile, high-quality content, in multiple formats. The ideal candidate self-driven, communicates well with colleagues and business partners, and is comfortable with distilling complex concepts into customer-facing language.

Responsibilities:

· Write easy-to-understand user-interface content and online help according to set standards, appropriate for its intended audience

· Design logical content flows for users to interact with, driving resolution with self-help content

· Work with internal teams as directed to obtain an in-depth understanding of the product and content requirements

· Revise documents as new product needs or issues arise, based on feedback from users and product teams

· Select appropriate medium for message or audience, using images, drawings, diagrams, animation, and charts to increase users’ understanding of the product

Qualifications:

· Proven working experience in technical writing and/or software documentation

· Ability to work autonomously, with excellent time management skills

· Ability to deliver high quality content, paying extreme attention to detail

· Ability to quickly grasp complex technical concepts and make them easily understandable

· Excellent writing, editing, and proofreading skills in English

· Strong working knowledge of WYSIWYG content management systems and HTML, along with photo and video editing tools (Photoshop, SnagIt, Camtasia, etc.)

· Ability to use both Windows and Mac operating systems

· Knowledge of personal finance and personal finance tools, especially Quicken products, a plus

Why You'll Choose Us:

World Connection is a progressive call center. Supporting our employees is what we live for. Our mission is to provide an exceptional experience to each of our employees and clients with prompt and professional strategies to meet their individual needs.

World Connection is just the right size to hear your voice, we are big enough to have the right resources yet small enough to ensure that each one of our employees is included, appreciated, and given the resources to thrive and grow with the company.

This position will start October 14th!

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Content Writing: 1 year (Required)

Ability to Relocate:

• Boise, ID 83704: Relocate before starting work (Required)

Work Location: In person