Court Liaison jobs in Aberdeen, NC

Description

ESSENTIAL DUTIES & RESPONSIBILITIES

• Serve as the initial customer service contact for the Inspections and Permitting Division for any development stakeholder with questions or concerns regarding the development process.
• Serve as liaison between the City and the business community, developers, architects, engineers, landowners, attorneys, citizens and contractors who are conducting development related business.
• Consult with the general public, contractors, design professionals, homeowners, elected officials and other staff regarding interpretations of City ordinances, state building codes, development plan reviews, application processes and permitting and inspections procedures.
• Troubleshoot issues and work to find potential solutions to concerns related to City regulations, staff decisions and processes in an effort to resolve issues while serving the public interest.
• Discuss compliance violation notices and mediate unresolved matters between City staff and external customers, confirming requirements are presented in an understandable manner; ensure feedback is provided frequently and efficiently; maintain records of the information provided for possible legal actions.
• Communicate with various individuals and groups about policies, procedures, and complex issues; help stakeholders navigate various development and construction processes in a customer friendly and professional manner.
• Coordinate and facilitate discovery meetings with relevant staff from appropriate City departments and outside agencies; provide efficient and effective responses to customer concerns in a timely manner.
• Drive to meetings and inspection sites, and perform inspection and plan review activities; maintain and develop comprehensive outcome tracking for assigned projects and City communications associated with the assigned projects.
• Review applications from the public to ensure necessary information is provided. Assist in providing appropriate information related to the completeness of the application and explain the application process.
• Research computer records and files regarding a variety of building related issues. Maintain files and reports regarding plan review activities and findings; prepare daily reports of plan review activities performed and results.

Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Paid Vacation: Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months. Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.

Paid Holidays: The City of Fayetteville observes 11 paid holidays per calendar year. The approved holidays are New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 2 days at Christmas.

Sick / Funeral Leave: Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week. Sick leave accruals begin the first day of employment. Sick leave can also be taken for deaths in your extended family. Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.

Retirement:
The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit. The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

• Term Life Insurance (Pre-tax basis first $50,000 for employees)
• Dependent Term Life Insurance
• Critical Illness Insurance
• Universal Life Insurance
• Vision Insurance (Pre-tax basis)
• Disability Insurance
• Healthcare and Dependent Care Reimbursement Account (Pre-tax basis)