Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION PURPOSE
To protect the assets of the credit union by collecting those accounts which have become delinquent and to minimize losses to the credit union and its members.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
(Primary or most important functions performed in this position in order of priority.)
(1) Monitor and collect accounts assigned which are past due, submitting reports as scheduled.
(2) Maintain accurate reports of all attempts to contact accounts or co-maker of accounts.
(3) When appropriate work out a mutually acceptable payment schedule which would protect the credit union’s interest and the credit of the member.
(4) Recommend remedial collection action (including legal action) when necessary to Legal/Repossession Specialist
(5) Refer all bankruptcies to the Bankruptcy Specialist and follow the regulations as established by law and Carter Federal policies and procedures.
(6) Establish skip-trace tile and schedule regular follow-up.
(7) Assist in area as directed by manager.
(8) Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements.
(9) Have a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, by-laws, organization and philosophy.
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Job Type: Full-time
Pay: $13.50 - $16.00 per hour
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Work Location: In person
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