Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The Collection Specialist
Summary - This is a multi-faceted position with primary responsibilities in the Collections area. A collection specialist is responsible for collecting negative shares, credit cards, and delinquent loans. The collection specialist will assist members by offering solutions on how to preserve the loan and assist members in developing plans to bring accounts to current status .
The individual utilizes various collection tools to minimize delinquency and obtain payment commitment by enlisting the cooperation of the member. They will also make outbound collection calls on past due accounts. The collection specialist must maintain a detailed written record of all communications made regarding the delinquency.
They will perform skiptracing on delinquent accounts in a timely manner and in accordance to department procedures. Make determinations on when loan collateral should be repossessed or foreclosed, and serve as a liaison with attorneys, real estate agents and agencies in handling the repossession of collateral.
The collection specialist will file claims with insurance companies and/or collateral protection companies as is warranted by damage to repossessed collateral. They will assist in the sales of repossessed/foreclosed collateral as needed as well as research and recommend charge off’s to supervisor.
Education and experience required:
High school diploma or equivalent required.
Minimum 1-3 years of bank or credit union experience, experience performing collection duties, specifically in the area of indirect loan collections, repossessions and foreclosures.
In depth knowledge of federal bankruptcy and Iowa collection laws is required.
Strong analytical and communication (verbal and written) skills are required as well as proven negotiation skills.
Experience with Microsoft Office (Word, Excel) is preferred
Patience, tact and a strong service orientation are essential.
Bilingual/Spanish a plus.
Pre-employment credit/background screenings are required
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Credit and Collections Supervisor jobs found in Davenport, IA area